Ethnic discrimination is very persistent on the rental market. Real estate agents hold a unique position, as the intermediate link between owners with specific (discriminatory) desires on the one hand and rental candidates on the other. By means of the relatively new technique of mystery calls among 400 real estate agents in the Brussels Capital Region in Belgium, this study sheds light on the strategies realtors follow and which justifications they make to comply or oppose to discriminatory requests of owners. It appears that an important share of realtors is willing to act discriminatory upon request. They develop a few strategies to bring discriminatory requests into practice, ranging from straightforward exclusion and discouraging minorities to facilitating discrimination by composing lists of rental candidates. Whereas quantitative analyses showed some variance in discriminatory intentions according to the ethnic neighbourhood composition, which is in line with the neighbour taste-based discrimination theory, qualitative analyses especially revealed justifications which confirm the owner taste-based discrimination reasoning. Moreover, realtors underscored the “economic rationality” of owner taste-based discrimination. In addition, realtors also referred to ideas of statistical discrimination by making distinctions between “good” and “bad” ethnic minority groups.

中文翻译：

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应要求提供种族歧视？房地产经纪人针对客户的歧视性问题的策略

种族歧视在租赁市场上非常持久。房地产经纪人占据独特的位置，因为一方面是具有特定（歧视性）需求的所有者与另一方面是租房候选人之间的中间链接。通过比利时布鲁塞尔首都地区的400位房地产经纪人中相对较新的神秘电话技术，这项研究揭示了房地产经纪人所遵循的策略，以及他们遵循或反对业主歧视性要求的理由。似乎有很大一部分经纪人愿意根据要求采取歧视性行动。他们制定了一些将歧视性要求付诸实践的策略，从直接排除种族歧视和劝阻少数群体到通过编排出租候选人名单来促进歧视。定量分析显示，根据种族邻里构成，歧视意图有一些差异，这与基于邻居品味的歧视理论是一致的，而定性分析尤其揭示了证明所有者品味基于歧视的推理的理由。此外，房地产经纪人强调了所有者基于口味的歧视的“经济合理性”。此外，房地产经纪人还通过区分“好”和“坏”的少数民族群体来提及统计歧视的思想。房地产经纪人强调了业主基于口味的歧视的“经济合理性”。此外，房地产经纪人还通过区分“好”和“坏”的少数民族群体来提及统计歧视的思想。房地产经纪人强调了业主基于口味的歧视的“经济合理性”。此外，房地产经纪人还通过区分“好”和“坏”的少数民族群体来提及统计歧视的思想。