As increasingly diverse stakeholders engage in technology-mediated knowledge sharing, the establishment of appropriate forms of governance becomes a challenge. Existing research highlights that successful governance is a result of congruence between different stakeholders’ views and uses of technology, but the way suitable governance can emerge in the presence of incongruent or ambiguous framings of technology is still unclear. In this article, we present a case study of a collaboration between government, industry and university stakeholders, where the social media platform WeChat is used for knowledge sharing. Using the theoretical lens of the technological frames of reference (TFR), we investigate how views and uses of technology among different stakeholders shape the emergence of governance arrangements. We find that patterns of congruence and incongruence in the stakeholders’ framings of technology for knowledge sharing lead to emergent adaptive governance practices, which are characterized by selective participation, role and capability identification, and ad-hoc decision-making.

随着越来越多的利益相关者参与以技术为媒介的知识共享，建立适当的治理形式成为一个挑战。现有研究强调，成功的治理是不同利益相关者的观点和技术使用之间一致的结果，但是，在技术框架不一致或模棱两可的情况下，合适的治理可以出现的方式仍不清楚。在本文中，我们以政府，企业和大学利益相关者之间的协作为例，使用社交媒体平台微信进行知识共享。使用技术参考框架（TFR）的理论视角，我们研究了不同利益相关者之间的技术观点和使用如何影响治理安排的出现。