Using reverse auctions (RAs) requires managing complex information. Yet, such challenges are not well understood and are often even underestimated. To address this knowledge gap, I conducted a Delphi study and follow-up interviews to identify information management challenges and the adverse consequences. Drawing on the agency theory and the garbage can theory, I developed three dimensions of information management challenges, advanced a theoretical model, and formulated propositions to suggest the adverse consequences. My findings suggest that deficiency, violation, and anarchy of information can result in procedural failure, financial and competitive loss to suppliers, and damage to buyer–supplier relationships.

使用反向拍卖（RA）需要管理复杂的信息。然而，这种挑战尚未得到很好的理解，甚至常常被低估了。为了解决这一知识鸿沟，我进行了一次Delphi研究和后续采访，以确定信息管理方面的挑战和不利后果。借助代理理论和垃圾桶理论，我开发了信息管理挑战的三个维度，提出了一个理论模型，并提出了建议以提出不利后果。我的发现表明，信息的缺失，违规和无政府状态可能会导致程序失败，供应商遭受财务和竞争损失，以及买卖双方关系受损。