Health crisis situations generate greater attention and dependence on reliable and truthful information from citizens, especially from those organisations that represent authority on the subject, such as the World Health Organization (WHO). In times of global pandemics such as COVID-19, the WHO message “health for all” takes on great communicative importance, especially from the point of view of the prevention of the disease and recommendations for action. Therefore, any communication must be understandable and accessible by all types of people, regardless of their technology, language, culture or disability (physical or mental), according to the World Wide Web Consortium (W3C), taking on special relevance for public health content. This study analysed whether the WHO is accessible in its digital version for all groups of citizens according to the widely accepted standards in the field of the Internet. The conclusion reached was that not all the information is accessible in accordance with the Web Content Accessibility Guidelines 2.1, which implies that there are groups that are, to some extent, left out, especially affecting the elderly. This study can contribute to the development of proposals and suggest ways in which to improve the accessibility of health content to groups especially vulnerable in this pandemic.

中文翻译：

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根据W3C指南：通过所有人都可访问的方式通过WHO网站探索COVID 19大流行期间的WHO交流。

健康危机局势引起了人们的更多关注，并越来越依赖公民，尤其是那些代表该主题具有权威的组织，例如世界卫生组织（WHO），提供的可靠和真实的信息。在诸如COVID-19之类的全球大流行时期，世卫组织“人人享有健康”这一信息具有极大的传播重要性，尤其是从预防疾病和采取行动建议的角度而言。因此，根据万维网联盟（W3C）的说法，任何交流都必须是所有类型的人们都能理解和访问的，无论他们的技术，语言，文化或残障（肢体或精神）如何，都与公共卫生内容具有特殊的关联。这项研究根据互联网领域广泛接受的标准，分析了世卫组织是否可使用其数字版本的所有公民群体。得出的结论是，根据Web内容可访问性指南2.1，并非所有信息都是可访问的，这意味着在一定程度上忽略了某些群体，尤其是影响老年人的群体。这项研究可以为提案的制定做出贡献，并为改善这一大流行中特别弱势群体的健康状况提供建议。特别是影响老人。这项研究可以为提案的制定做出贡献，并为改善这一大流行中特别弱势群体的健康状况提供建议。特别是影响老人。这项研究可以为提案的制定做出贡献，并为改善这一大流行中特别弱势群体的健康状况提供建议。