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One size fits all? Contextualizing family-supportive supervision to help employees with eldercare responsibilities.
Journal of Occupational Health Psychology ( IF 7.707 ) Pub Date : 2020-06-25 , DOI: 10.1037/ocp0000237
Yisheng Peng 1 , Xiaohong Xu 2 , Russell Matthews 3 , Jie Ma 4
Affiliation  

Eldercare can pose significant challenges for both employees and organizations wherein supervisors serve as critical linchpins. To better inform practitioners on how to assist employees with eldercare responsibilities, we investigated important work outcomes of eldercare-supportive supervision (ESS), a specific form of family-supportive supervision. Drawing on the job demands-resources model and social information processing theory, we framed ESS as a critical informational cue and an important job resource in employees' immediate work environment that shapes employee work attitudes and behaviors. For this important segment of the workforce, we hypothesized that ESS could relate to employees' job performance and time banditry through work engagement, and that caregiver burden would moderate these relationships such that the beneficial effects of ESS would be stronger for employees with high caregiver burden. Using a vignette-based experimental (between-person) design, Study 1 (N = 70) found that employees reported significantly higher work engagement in the high (vs. low) ESS condition. Study 2 supported the indirect effects of ESS on employee job performance and time banditry via work engagement in a field sample (N = 162) of nurses with eldercare responsibilities. In Study 3 (N = 257), using a 3-wave time-lagged design, we replicated our findings and further demonstrated the incremental validity of ESS above and beyond other relevant supports. Finally, we demonstrated that the effect of ESS on work engagement and the indirect effects of ESS on job performance and time banditry were stronger for employees with high (vs. low) caregiver burden. Theoretical and practical implications were discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

中文翻译:

一种尺寸适合所有人?将家庭支持性监督情境化,以帮助承担照顾老人责任的员工。

老年护理可能会给员工和组织带来重大挑战,其中主管是关键的关键。为了更好地告知从业者如何帮助员工承担养老责任,我们调查了养老支持监督 (ESS) 的重要工作成果,这是一种特殊的家庭支持监督形式。借鉴工作需求-资源模型和社会信息处理理论,我们将ESS作为关键信息线索和员工直接工作环境中的重要工作资源,塑造了员工的工作态度和行为。对于劳动力的这一重要部分,我们假设 ESS 可以通过工作投入与员工的工作绩效和时间盗用相关联,并且照顾者的负担会缓和这些关系,这样对于照顾者负担高的员工来说,ESS 的有益效果会更强。使用基于小插曲的实验(人际)设计,研究 1(N = 70)发现,员工在高(与低)ESS 条件下报告的工作参与度明显更高。研究 2 通过对承担老年护理职责的护士的现场样本 (N = 162) 的工作参与来支持 ESS 对员工工作绩效和时间盗用的间接影响。在研究 3 (N = 257) 中,我们使用 3 波时滞设计复制了我们的发现,并进一步证明了 ESS 的增量有效性超越其他相关支持。最后,我们证明了 ESS 对工作投入的影响以及 ESS 对工作绩效和时间盗用的间接影响对于具有高(与低)照顾者负担的员工来说更强。讨论了理论和实践意义。(PsycInfo 数据库记录 (c) 2020 APA,保留所有权利)。
更新日期:2020-06-25
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