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Say it aloud: Measuring change talk and user perceptions in an automated, technology-delivered adaptation of motivational interviewing delivered by video-counsellor.
Internet Interventions ( IF 5.358 ) Pub Date : 2020-07-09 , DOI: 10.1016/j.invent.2020.100332
Joana Galvão Gomes da Silva 1 , David J Kavanagh 2 , Jon May 1 , Jackie Andrade 1
Affiliation  

Motivational Interviewing is a widely used counselling technique. A fundamental principle of this technique is that hearing oneself argue for change strengthens motivation. This study presents the first analysis of participants' dialogue with an automated motivational interviewer. The objective was to explore communication with, and perceptions of, a technology-delivered adaptation of motivational interviewing (TAMI) delivered by a pre-recorded video-counsellor. Eighteen participants undertook the video interview and evaluated it after one week. Interviews were scored for change and sustain talk. Participants' written evaluations were subjected to thematic analysis. Interviews lasted 10 min 30s (SD 3 min 0 s). Change talk was observed in a mean of 16 of 25 responses (SD 3.35, range 11–21). Sustain talk was less frequent (mean = 3.4 replies, SD = 2.5, range 0 to 8). Participants disliked seeing their own image in the webcam and desired a personalised interaction where each question depended on the answer given to the previous one. Positive appraisals included space to think about motivation and plans, and hearing themselves voicing goals. A brief, generic, automated TAMI elicited change talk and was perceived as motivating.



中文翻译:

大声说:在视频咨询员通过自动,技术提供的动机性访谈改编中,衡量变革话题和用户的看法。

动机访谈是一种广泛使用的咨询技术。该技术的基本原理是,听到自己为改变而争辩的动机会增强。这项研究提出了对与自动激励面试官对话的参与者的首次分析。目的是探索与预先录制的视频顾问进行的技术面授的动机面试(TAMI)的交流和看法。18名参与者进行了视频采访,并在一周后进行了评估。对访谈进行了评分,以进行更改并保持对话。参加者的书面评价进行了主题分析。访谈持续10分钟30秒(标准差3分钟0秒)。在25个响应中,平均有16个出现了改变谈话(SD 3.35,范围11–21)。维持谈话频率较低(平均= 3.4答复,SD = 2.5,范围为0到8)。参与者不喜欢在网络摄像头中看到自己的图像,而是希望进行个性化的互动,其中每个问题都取决于对前一个问题的回答。积极的评估包括思考动机和计划以及聆听自己表达目标的空间。简短的,通用的,自动化的TAMI引发了变革讨论,并被认为具有激励作用。

更新日期:2020-07-09
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