Purpose

The purpose of this research is to detect, through applying a process-based view, how to manage economisation of the maintenance and modification operations in offshore petroleum logistics operations.

Design/methodology/approach

A single case study of engineering services, more specifically, maintenance and modification service operations, on a Norwegian Sea oil platform reveals the dynamics of building network capabilities in a consistent network structure. Two layers of coordination are studied: the engineering process and its context, represented by its network of interconnected firms. This case study empirically grounds how engineering service involves managing reciprocally interdependent exchange processes in the network structure.

Findings

Pooled interdependencies are vital in understanding the nature of service provision and use, and sequential interdependencies are vital in narrating the timing of processes to reveal the nature of process emergence to coordinate strings of production events. Furthermore, the network structure, when characterised by multiple interdependent projects, is also dynamic but at a slower pace.

Originality/value

Through the case study, operations management is revealed to be associated with project emergence at two levels: the core process level regarding daily continuous change, including the changing interaction of multiple different and interdependent projects, and the contextual level, where features of interdependency and integration change, affecting engineering service production. This provides guidance as to the economisation of engineering services. They change not only interactions in the flow of production but also its context.

中文翻译：

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相互协调网络维护和修改操作

目的

本研究的目的是通过应用基于过程的视图来检测如何管理近海石油物流运营中维护和改造操作的经济性。

设计/方法/方法

在挪威海石油平台上进行的工程服务（更具体而言是维护和改装服务操作）的单个案例研究揭示了在一致的网络结构中构建网络功能的动态。研究了两层协调：工程过程及其上下文，以其相互联系的公司网络表示。该案例研究从经验上为工程服务如何涉及在网络结构中管理相互依赖的交换过程提供了基础。

发现

集合的相互依赖性对于理解服务提供和使用的本质至关重要，而顺序的相互依赖性对于叙述流程的时间以揭示流程出现的本质以协调生产事件的字符串至关重要。此外，当网络结构具有多个相互依赖的项目时，它也是动态的，但速度较慢。

创意/价值

通过案例研究，运营管理被揭示与项目的出现在两个层次上相关：涉及日常连续变更的核心流程层次，包括多个不同且相互依赖的项目之间不断变化的交互；以及上下文层次，其中相互依赖和集成的特征变化，影响工程服务的生产。这为节省工程服务提供了指导。它们不仅改变生产流程中的相互作用，而且改变其上下文。