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Design quality in building behavioral intention through affective and cognitive involvement for e-learning on smartphones
Internet Research ( IF 5.9 ) Pub Date : 2020-07-07 , DOI: 10.1108/intr-05-2019-0217
Chaudhry Muhammad Nadeem Faisal , Daniel Fernandez-Lanvin , Javier De Andrés , Martin Gonzalez-Rodriguez

This study examines the effect of design quality (i.e. appearance, navigation, information and interactivity) on cognitive and affective involvement leading to continued intention to use the online learning application.,We assume that design quality potentially contributes to enhance the individual's involvement and excitement. An experimental prototype is developed for collecting data used to verify and validate the proposed research model and hypotheses. A partial-least-squares approach is used to analyze the data collected from the participants (n = 662).,Communication, aesthetic and information quality revealed to be strong determinants of both cognitive and affective involvement. However, font quality and user control positively influence cognitive involvement, while navigation quality and responsiveness were observed as significant indicators of affective involvement. Lastly, cognitive and affective involvement equally contribute to determining the continued intention to use.,This study will draw the attention of designers and practitioners towards the perception of users for providing appropriate and engaging learning resources.,Prevalent research in the online context is focused primarily on cognitive and utilization behavior. However, these works overlook the implication of design quality on cognitive and affective involvement.

中文翻译:

通过智能手机电子学习的情感和认知参与构建行为意图的设计质量

本研究考察了设计质量(即外观、导航、信息和交互性)对认知和情感参与的影响,从而导致继续使用在线学习应用程序的意图。我们假设设计质量可能有助于提高个人的参与度和兴奋度。开发了一个实验原型,用于收集用于验证和验证所提出的研究模型和假设的数据。使用偏最小二乘法分析从参与者 (n = 662) 收集的数据。沟通、审美和信息质量显示为认知和情感参与的重要决定因素。然而,字体质量和用户控制积极影响认知参与,而导航质量和响应能力被视为情感参与的重要指标。最后,认知和情感参与同样有助于确定持续的使用意图。,本研究将引起设计师和从业者的注意力,关注用户对提供适当和引人入胜的学习资源的看法。在线环境中的流行研究主要集中在关于认知和利用行为。然而,这些作品忽视了设计质量对认知和情感参与的影响。本研究将引起设计者和从业者对用户感知的关注,以提供适当且引人入胜的学习资源。在线环境中的流行研究主要集中在认知和利用行为上。然而,这些作品忽视了设计质量对认知和情感参与的影响。本研究将引起设计者和从业者对用户感知的关注,以提供适当且引人入胜的学习资源。在线环境中的流行研究主要集中在认知和利用行为上。然而,这些作品忽视了设计质量对认知和情感参与的影响。
更新日期:2020-07-07
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