Reverse logistics (RL) strategy can have a positive impact on productivity, and the diminishing resources, along with the strict environmental regulations, have strengthened the need for this strategy. The purpose of this study is to develop an integrated framework for identifying: (1) the critical barriers to the successful implementation of RL in the automotive industry; (2) the importance and implementation priorities of these barriers; and (3) the causal relations among them. The proposed framework is composed of the Delphi method to identify the most relevant barriers, the best-worst method (BWM) to determine their importance, and the weighted influence non-linear gauge system (WINGS) to analyze their causal relationships. The proposed framework is applied to a case study in the automotive industry. The results indicate the economic barriers are the most important, and the knowledge barriers are the least important barriers to the successful implementation of RL in the automotive industry.

逆向物流（RL）战略可能会对生产率产生积极影响，而资源的减少以及严格的环境法规使人们对该战略的需求增强。这项研究的目的是建立一个综合框架，以识别：（1）在汽车行业成功实施RL的主要障碍；（2）这些障碍的重要性和实施重点；（3）它们之间的因果关系。所提出的框架由确定最相关障碍的Delphi方法，确定其重要性的最佳最差方法（BWM）以及分析其因果关系的加权影响非线性量表系统（WINGS）组成。拟议的框架应用于汽车行业的案例研究。