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Analysis of the Quality of the Employee–Bank Relationship in Urban and Rural Areas
Sustainability ( IF 3.9 ) Pub Date : 2020-07-06 , DOI: 10.3390/su12135448
Snežana Lekić , Jelena Vapa-Tankosić , Slavica Mandić , Jasmina Rajaković-Mijailović , Nemanja Lekić , Jelena Mijailović

Banking sector performance is directly related to the economic performance of the country. This research is an effort to establish the parameters of job satisfaction among bank employees and to ascertain whether there were differences in job satisfaction between employees in urban and rural branches. A randomly selected sample was made of bank employees in the Republic of Serbia. To date, the relative job satisfaction of bank employees in urban and rural areas has not been investigated, and for this reason, it is important to analyze the different facets of job satisfaction such as salaries, cooperation with closest associates, promotion, remuneration policy, cooperation and relationship with superiors, and the nature of the job. The bank employees’ satisfaction with their salaries has a major influence on total job satisfaction. Perceptions of teamwork effectiveness and its relationship to overall job satisfaction were analyzed. Team quality has the greatest influence on the bank employees’ job satisfaction. These insights can offer guidance for future action on building the quality of the employee–organization relationship.

中文翻译:

城乡劳资关系质量分析

银行业的表现直接关系到国家的经济表现。本研究旨在建立银行员工工作满意度的参数,并确定城乡分行员工的工作满意度是否存在差异。随机选择的样本是塞尔维亚共和国的银行雇员。迄今为止,城市和农村地区银行员工的相对工作满意度尚未得到调查,因此,有必要分析工作满意度的不同方面,如工资、与最亲密伙伴的合作、晋升、薪酬政策、与上级的合作和关系,以及工作性质。银行员工对工资的满意度对总体工作满意度有重要影响。对团队合作有效性的看法及其与整体工作满意度的关系进行了分析。团队素质对银行员工工作满意度的影响最大。这些见解可以为未来建立员工与组织关系质量的行动提供指导。
更新日期:2020-07-06
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