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Tweets on the Go: Gender Differences in Transport Perception and Its Discussion on Social Media
Sustainability ( IF 3.9 ) Pub Date : 2020-07-03 , DOI: 10.3390/su12135405
Paula Vasquez-Henriquez , Eduardo Graells-Garrido , Diego Caro

People often base their mobility decisions on subjective aspects of travel experience, such as time perception, space usage, and safety. It is well recognized that different groups within a population will react differently to the same trip, however, current data collection methods might not consider the multi dimensional aspects of travel perception, which could lead to overlooking the needs of large population groups. In this paper, we propose to measure several aspects of the travel experience from the social media platform Twitter, with a focus on differences with respect to gender. We analyzed more than 400,000 tweets from 100,000 users about transportation from Santiago, Chile. Our main findings show that both genders express themselves differently, as women write about their emotions regarding travel (both, positive and negative feelings), that men express themselves using slang, making it difficult to interpret emotion. The strongest difference is related to harassment, not only on transportation, but also on the public space. Since these aspects are usually omitted from travel surveys, our work provides evidence on how Twitter allows the measurement of aspects of the transportation system in a city that have been studied in qualitative terms, complementing surveys with emotional and safety aspects that are as relevant as those traditionally measured.

中文翻译:

移动中的推文:交通感知的性别差异及其在社交媒体上的讨论

人们通常根据旅行体验的主观方面做出出行决策,例如时间感知、空间使用和安全性。众所周知,一个人群中的不同群体对同一趟旅行会有不同的反应,然而,目前的数据收集方法可能没有考虑旅行感知的多维方面,这可能会导致忽视大人群的需求。在本文中,我们建议从社交媒体平台 Twitter 衡量旅行体验的几个方面,重点关注性别差异。我们分析了来自 100,000 名用户的 400,000 多条关于来自智利圣地亚哥的交通的推文。我们的主要发现表明,当女性写下她们对旅行的情绪(积极和消极情绪)时,两性表达自己的方式不同,男人用俚语表达自己,很难解释情感。最大的差异与骚扰有关,不仅在交通方面,而且在公共场所。由于这些方面通常在旅行调查中被忽略,我们的工作提供了证据,证明 Twitter 如何允许衡量一个城市交通系统的各个方面,这些方面已经进行了定性研究,用与这些方面一样相关的情感和安全方面来补充调查。传统上测量。
更新日期:2020-07-03
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