ABSTRACT Gamification is gaining popularity in organisational settings, yet it is unclear if investments in organisational gamification will pay off, given that reports of mixed results are commonplace in the literature. It is important that potential factors behind any mixed results from the initial wave of gamification research be identified and addressed before organisational scholars and practitioners start investing valuable resources into large-scale gamification projects. In this Issues and Opinions paper, we identify and discuss several reasons that may be contributing to the problem of mixed results. We ground our arguments in an umbrella review of the gamification literature. In line with the theme of “Putting more than mere ‘Fun and Games’ into Systems” for this special issue, we propose a framework grounded in Adaptive Structuration Theory and present a set of research questions that can help guide future organisational gamification research. Further, based on the strengths and limitations of our work, we identify several additional avenues to stimulate future research and produce fresh practical insights.

中文翻译：

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从元素到结构：组织游戏化的议程

摘要 游戏化在组织环境中越来越受欢迎，但目前尚不清楚对组织游戏化的投资是否会得到回报，因为文献中关于混合结果的报道很常见。重要的是，在组织学者和从业者开始将宝贵的资源投入到大规模游戏化项目之前，确定并解决最初游戏化研究浪潮中任何混合结果背后的潜在因素是很重要的。在本问题和意见文件中，我们确定并讨论了可能导致混合结果问题的几个原因。我们将我们的论点建立在对游戏化文献的总体审查中。本期特刊以“将'乐趣和游戏'融入系统”为主题，我们提出了一个以自适应结构理论为基础的框架，并提出了一组研究问题，可以帮助指导未来的组织游戏化研究。此外，基于我们工作的优势和局限性，我们确定了一些额外的途径来刺激未来的研究并产生新的实用见解。