Fueled by the development of Internet-based platforms that provided its technological foundation, and the need for an agile and uniquely skilled workforce, crowdsourcing has grown from the grassroots, with a burgeoning body of research investigating its many aspects. To gain insight into organizational crowdsourcing as a strategic IS sourcing phenomenon, this paper thoroughly reviews the literature to identify both areas of saturation and gaps, with a focus on the strategic organizational context. Pulling together knowledge on specific aspects of crowdsourcing, we first offer a high-level analysis of definitions to reveal rather broad coverage of various activities involving the crowd, many of which do not involve sourcing. We further build on the literature to establish boundary conditions and clarify the focus on crowdsourcing. This is followed by an in-depth critical analysis of selected studies published in top IS and general management journals to date. Through this review, we identify key themes that emerge out of the crowdsourcing literature and synthesize the literature to chart a more focused research path moving forward. Guided by our analysis, we offer a road map for future research that brings together fine-grained insights from existing crowdsourcing studies towards developing a high-level, macro-perspective of the crowdsourcing phenomenon and its strategic impact.

在提供技术基础的基于Internet的平台的发展以及对敏捷和独特技能的劳动力的需求的推动下，众包已经从基层开始增长，并且正在研究其许多方面的新兴研究机构。为了深入了解作为战略性IS采购现象的组织众包，本文全面回顾了文献以找出饱和和差距的领域，并重点关注战略性组织环境。将有关众包的特定方面的知识汇总在一起，我们首先提供对定义的高级分析，以揭示涉及众包的各种活动的相当广泛的覆盖范围，其中许多活动不涉及到货源。我们进一步利用文献来建立边界条件，并明确了对众包的关注。接下来是对迄今为止在顶级IS和一般管理期刊上发表的精选研究的深入批评分析。通过这次审查，我们确定了众包文献中出现的关键主题，并对文献进行了综合，以绘制出更加集中的研究路径。在我们的分析指导下，我们提供了未来研究的路线图，将现有众包研究的细粒度见解汇集到一起，以形成对众包现象及其战略影响的高层次宏观观察。