In order to reduce the spread of COVID-19 (Coronavirus Disease 2019), it is crucial to take extraordinary prevention and safety measures in dental offices, and to defer all elective and non-urgent procedures. Dental emergencies are defined through oral symptoms but, the systemic and psychological conditions of each patient should be considered. The present short communication proposes a multilevel evaluation (oral, systemic and psychological) and risk assessment score for the management of dental emergencies following the SARS-CoV-2 (severe acute respiratory syndrome coronavirus-2) outbreak. A comprehensive categorization and score scale assessment for dental emergencies allows a better identification of patient’s treatment needs and avoids unnecessary contact between dental health care providers and patients during the SARS-CoV-2 pandemic.

为了减少COVID-19的传播（2019年冠状病毒病），至关重要的是在牙科诊所采取特殊的预防和安全措施，并推迟所有选修和非紧急的程序。牙科紧急情况是通过口腔症状定义的，但应考虑每个患者的全身和心理状况。目前的简短交流提出了SARS-CoV-2（严重急性呼吸系统综合症冠状病毒2）爆发后处理牙科紧急情况的多层次评估（口头，全身和心理）和风险评估评分。针对牙科紧急情况的全面分类和评分量表评估可以更好地识别患者的治疗需求，并避免在SARS-CoV-2大流行期间牙科保健服务提供者与患者之间不必要的接触。