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Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic.
Education and Information Technologies ( IF 3.666 ) Pub Date : 2020-05-22 , DOI: 10.1007/s10639-020-10219-y
Mohammed Amin Almaiah 1 , Ahmad Al-Khasawneh 2 , Ahmad Althunibat 3
Affiliation  

The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.



中文翻译:

探索在 COVID-19 大流行期间影响电子学习系统使用的关键挑战和因素。

在 COVID-19 大流行期间,在线和电子学习系统的提供和使用正成为许多大学面临的主要挑战。诸如 Blackboard 之类的电子学习系统具有几个出色的功能,这些功能在 COVID-19 大流行期间非常有用。然而,电子学习系统的成功使用依赖于理解采用因素以及当前电子学习系统面临的主要挑战。对于在 COVID-19 大流行期间影响电子学习系统成功使用的关键挑战和因素缺乏一致意见;因此,在这次大流行期间电子学习使用的关键挑战和因素方面的知识存在明显差距。所以,本研究旨在探讨当前电子学习系统面临的关键挑战,并调查在 COVID-19 大流行期间支持电子学习系统使用的主要因素。本研究采用访谈法,通过 NVivo 软件进行主题分析。采访是对来自约旦和沙特阿拉伯的六所大学的 30 名学生和 31 名电子学习系统专家进行的。这项研究的结果为政策制定者、设计师、开发人员和研究人员提供了有用的建议,这将使他们能够更好地了解在 COVID-19 大流行期间成功使用电子学习系统的关键方面。采访是对来自约旦和沙特阿拉伯的六所大学的 30 名学生和 31 名电子学习系统专家进行的。这项研究的结果为政策制定者、设计师、开发人员和研究人员提供了有用的建议,这将使他们能够更好地了解在 COVID-19 大流行期间成功使用电子学习系统的关键方面。采访是对来自约旦和沙特阿拉伯的六所大学的 30 名学生和 31 名电子学习系统专家进行的。这项研究的结果为政策制定者、设计师、开发人员和研究人员提供了有用的建议,这将使他们能够更好地了解在 COVID-19 大流行期间成功使用电子学习系统的关键方面。

更新日期:2020-05-22
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