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Matter over mind? How the acceptance of digital entities depends on their appearance, mental prowess, and the interaction between both
International Journal of Human-Computer Studies ( IF 5.4 ) Pub Date : 2020-05-13 , DOI: 10.1016/j.ijhcs.2020.102463
Jan-Philipp Stein , Markus Appel , Alexandra Jost , Peter Ohler

Digital technologies are advancing rapidly, growing to be more human-like and intelligent by the day. However, research shows that a machine's resemblance to humans can reach a critical level, which makes it seem uncanny to observers. While scholars have discussed this effect in terms of both human-like appearances and mental abilities, a potential interaction between the two aspects has hardly been addressed in literature. We designed a two-factorial experiment to overcome the identified research gap, introducing participants to digital agents with varying embodiment (text interface/human rendering) and mental capacity (simple algorithms/complex artificial intelligence). Our results show that the interaction of both factors indeed affects participants’ experience in a crucial way: Whereas an agent based on simple algorithms only evokes discomfort when embedded in a human-like body, the artificial intelligence is always perceived as eerie, regardless of its embodiment. Yet, additional findings raise doubts on the unidimensionality of participants’ affective response.



中文翻译:

介意吗?数字实体的接受方式取决于它们的外观,思维能力以及两者之间的相互作用

数字技术正在迅速发展,并逐渐变得更加人性化和智能化。但是,研究表明,一台机器与人类的相似性可以达到一个临界水平,这对于观察者而言似乎是不可思议的。尽管学者们从类人的外表和心理能力两方面讨论了这种效应,但文献中几乎没有解决这两个方面之间的潜在相互作用。我们设计了一个两因素实验,以克服已发现的研究空白,向参与者介绍具有不同实施方式(文本界面/人工渲染)和思维能力(简单算法/复杂人工智能)的数字代理。我们的结果表明,这两个因素的相互作用确实以一种至关重要的方式影响了参与者的体验:尽管基于简单算法的代理程序仅在嵌入类人体内时才会引起不适,但无论其实施方式如何,人工智能始终被视为令人毛骨悚然的。然而,其他发现对参与者的情感反应是否具有单一性提出了质疑。

更新日期:2020-05-13
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