ABSTRACT

Although many studies have reported that social power is a critical factor in facilitating or constraining social interactions among individuals, few studies have fully explored how social power influences an individual’s knowledge utilization within a work group. Social power in the workplace helps individuals recognize others’ knowledge and utilize it in a business context. By integrating the theory of social power with the volitional model, this study develops a theoretical model of how social power influences an individual’s positive affect, perceived transactive memory system (PTMS) levels, and knowledge utilization. The proposed model was tested using data from 320 individuals. The results show that social power significantly influences an individual’s affect and PTMS which in turn jointly influence their intention to utilize knowledge. Notably, this study reveals that different power bases have different effects on an individual’s PTMS levels within a work group.

摘要

尽管许多研究表明社会权力是促进或限制个人之间社会互动的关键因素，但很少有研究充分探讨社会权力如何影响个人在工作组中的知识利用。工作场所的社会权力有助于个人认识他人的知识并在商业环境中加以利用。通过将社会权力理论与意志模型相结合，本研究开发了一个关于社会权力如何影响个人积极情感、感知交互记忆系统 (PTMS) 水平和知识利用的理论模型。所提出的模型使用来自 320 个人的数据进行了测试。结果表明，社会权力显着影响个人的情感和PTMS，进而共同影响他们利用知识的意愿。