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Sparking interdisciplinarity: let’s take framing students as customers in higher education seriously
Interdisciplinary Science Reviews ( IF 1.1 ) Pub Date : 2019-11-25 , DOI: 10.1080/03080188.2019.1695171
Guoxin Ma 1
Affiliation  

ABSTRACT This paper aims to inspire an interdisciplinary dialogue on framing students as customers in higher education, by reviewing some under-explored conceptual issues and implications in the existing literature especially concerning presently underrepresented disciplines. It sets out a different case for studying a student-consumer metaphor to that which has dominated the debate so far, and thus a new research agenda calling for interdisciplinary research. It cautions future research on the necessity to reflect on the particular context and nature of higher education before conceptualizing students as customers, with particular attention to be paid to wider implications and consequences of changing higher education context to our society and future.

中文翻译:

激发跨学科性:让我们认真对待高等教育中的学生作为客户

摘要 本文旨在通过回顾现有文献中一些未被探索的概念问题和影响,特别是关于目前代表性不足的学科,激发关于将学生作为高等教育客户的跨学科对话。它提出了一个不同的案例来研究学生-消费者隐喻,而不是迄今为止主导辩论的隐喻,因此提出了一个呼吁跨学科研究的新研究议程。它告诫未来的研究,在将学生概念化为客户之前,必须反思高等教育的特定背景和性质,特别要注意改变高等教育背景对我们的社会和未来的更广泛的影响和后果。
更新日期:2019-11-25
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