ABSTRACT It is important for organizations to support employees with suitable workspaces during different activities. Increasingly the activity-based office is seen as the optimal solution, as it provides people with choice between different types of workspaces to perform specific activities. This study addresses the trade-offs knowledge workers make when choosing a workspace for performing three different categories of activities (individual concentration work, informal interactions, and formal interactions). A stated choice experiment was performed through a questionnaire among 251 Dutch knowledge workers in 14 organizations, measuring preferences for hypothetical workspaces described by their six most relevant aspects. Multinomial logit models were estimated to identify the workspace preferences during each activity. Additionally, Latent class models were estimated to find possible segments of workers with specific preferences that need to be supported differently by workplace managers. Findings showed that preferences for psychosocial design aspects (noise, workspace enclosure and control) were more important for workspace selection than indoor environmental quality aspects. They also show more differences between specific activities. Also, not everybody finds full enclosure important for individual concentrated work, and relatively older employees appear to be more critical about workspace suitability to support both formal and informal interaction.

中文翻译：

---

知识工作者对基于活动的工作空间重要特征的陈述偏好

摘要对于组织来说，在不同的活动中为员工提供合适的工作空间是很重要的。越来越多的基于活动的办公室被视为最佳解决方案，因为它为人们提供了不同类型的工作空间之间的选择来执行特定的活动。本研究解决了知识工作者在选择用于执行三类不同活动类别（个人专心工作、非正式互动和正式互动）的工作空间时所做的权衡。通过对 14 个组织的 251 名荷兰知识工作者的问卷调查，进行了一项既定的选择实验，测量了对由六个最相关方面描述的假设工作空间的偏好。估计多项 logit 模型以识别每个活动期间的工作空间偏好。此外，潜在类别模型被估计为找到需要工作场所经理不同支持的具有特定偏好的工人的可能部分。调查结果表明，与室内环境质量方面相比，对社会心理设计方面（噪音、工作空间封闭和控制）的偏好对于工作空间选择更为重要。它们还显示出特定活动之间的更多差异。此外，并非每个人都认为完全封闭对个人集中工作很重要，而且相对年龄较大的员工似乎对工作空间是否适合支持正式和非正式互动更为挑剔。工作空间封闭和控制）对于工作空间的选择比室内环境质量更重要。它们还显示出特定活动之间的更多差异。此外，并非每个人都认为完全封闭对个人集中工作很重要，而且相对年龄较大的员工似乎对工作空间是否适合支持正式和非正式互动更为挑剔。工作空间封闭和控制）对于工作空间的选择比室内环境质量更重要。它们还显示出特定活动之间的更多差异。此外，并非每个人都认为完全封闭对个人集中工作很重要，而且相对年龄较大的员工似乎对工作空间是否适合支持正式和非正式互动更为挑剔。