ABSTRACT This article shows how speakers mobilise characterological formulations of people and, particularly, ‘types’ of persons, in social action. We extend previous work in discursive psychology, in which notions of self or others’ identity have been well-studied as categorial practices, by focusing specifically on the occasioned use of ‘[descriptor] person’ formulations which index the characteristics of people. Drawing on a British corpus of 315 telephone calls about neighbour problems (e.g., noise, verbal abuse) to environmental health and mediation services, we show that callers build in-situ descriptions of self and neighbour for the practical activity of complaining or defending against accusations – as types of people that are, for instance, reasonable (e.g., ‘I’m an extremely tolerant person’), in contrast to their neighbours’ shortcomings (e.g., ‘he’s a rather obnoxious person’). Our findings demonstrate that psychological predicates of self and other, indexed through characterological formulations, are recipient designed (i.e., formulated to display an orientation to co-present others) in ways that shape the institutional relevance for service provision. We conclude that, like many other aspects of the psychological thesaurus, ‘character types’ are not just the preserve of psychologists but also a routine resource for ordinary social interaction.

中文翻译：

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邻里投诉序列中人物的性格表述

摘要 这篇文章展示了演讲者如何在社会行动中动员人们的性格表述，尤其是人的“类型”。我们扩展了先前在话语心理学中的工作，其中自我或他人身份的概念作为范畴实践得到了很好的研究，特别关注偶尔使用的“[描述]人”表述，这些表述对人的特征进行了索引。借鉴 315 个英国语料库关于邻居问题（例如，噪音、辱骂）环境健康和调解服务，我们表明呼叫者建立对自己和邻居的原位描述，用于投诉或辩护指控的实际活动– 例如，作为通情达理的人的类型（例如，“我是一个非常宽容的人”），与他们邻居的缺点形成对比（例如，“他是一个相当令人讨厌的人”）。我们的研究结果表明，通过性格表述索引的自我和他人的心理谓词是接受者设计的（即，制定以显示与他人共同呈现的方向），其方式塑造了服务提供的制度相关性。我们得出的结论是，与心理词库的许多其他方面一样，“性格类型”不仅是心理学家的专利，也是日常社交互动的常规资源。制定以显示与他人共同呈现的方向）以塑造服务提供的制度相关性的方式。我们得出的结论是，与心理词库的许多其他方面一样，“性格类型”不仅是心理学家的专利，也是日常社交互动的常规资源。制定以显示与他人共同呈现的方向）以塑造服务提供的制度相关性的方式。我们得出的结论是，与心理词库的许多其他方面一样，“性格类型”不仅是心理学家的专利，也是日常社交互动的常规资源。