Software development is a complex task, and the introduction of multi‐site development teams spread across the globe makes it even harder. Requirement changes during the software development process are inevitable, and failing to manage evolving requirements is one of the contributors to project failures. Requirements change management (RCM) becomes difficult in global software development (GSD) projects due to the need to communicate and coordinate between stakeholders in a distributed environment. This research work aims to identify the factors that have positive impacts on RCM activities in GSD. We conducted a multi‐vocal literature review (MLR) and a questionnaire survey study to identify the RCM success factors. The results of the t‐test (ie, t = 0.0347 and P = .700 > .05) and correlation (r_s (25) = 0.573, P = .003) indicates that there is no significant difference between the findings of MLR and the questionnaire survey. The identified factors were further analyzed in the context of client and vendor organizations to better understand the RCM success factors in both types of GSD firms. The findings of this study can provide a useful framework for tackling problems associated with RCM in a GSD environment that is significant to the progression of GSD firms.

中文翻译：

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一项旨在改善全球需求变更管理流程实施的多角度研究：客户-供应商预期

软件开发是一项复杂的任务，而遍布全球的多站点开发团队的引入使这一工作变得更加困难。在软件开发过程中需求变更是不可避免的，并且无法管理不断发展的需求是导致项目失败的原因之一。由于需要在分布式环境中的利益相关者之间进行沟通和协调，因此在全球软件开发（GSD）项目中，需求变更管理（RCM）变得很困难。这项研究工作旨在确定对GSD中的RCM活动具有积极影响的因素。我们进行了多语言文献综述（MLR）和问卷调查研究，以确定RCM成功因素。t检验的结果（即t = 0.0347和P= 0.700> 0.05）和相关性（r_小号（25）= 0.573，P = 0.003）表明存在MLR的结果和问卷调查之间没有显著差异。在客户和供应商组织的背景下，对确定的因素进行了进一步分析，以更好地了解两种GSD公司中RCM成功的因素。这项研究的发现可以为解决GSD环境中与RCM相关的问题提供有用的框架，这对于GSD公司的发展至关重要。