Care robots are often portrayed as an exciting new technology for improving care practices. Whether these robots will be accepted and integrated into care work or not, is likely to be affected by the assumptions, expectations and understandings held by potential end users, such as frontline staff and the people that are cared for. This paper describes how the conceptual framework of technological frames was used to identify the nature of care robots, care robots in use and care robot strategy as shared group level assumptions, expectations and understandings of care robots among care staff and potential care receivers. Focus groups were conducted with 94 participants. These groups consisted of line managers, frontline care staff, older people and students training to become carers. The technological frame of the nature of care robots revealed two complementary components: care robots as a threat to the quality of care, and care robots as substitute for humans and human care, held together by imaginaries of care robots. The technological frame of care robots in use revealed aspects of prospective end-users’ uncertainty of their ability to handle care robots, and their own perceived lack of competence and knowledge about care robots. In addition, the following potential criteria for successful use of care robots were identified: adequate training, incentives for usage (needs and motives), usability, accessibility and finances. The technological frame of care robot strategy was revealed as believed cost savings and staff reduction. The novelty of the results, and their relevance for science and practice, is derived from the theoretical framework which indicates that adoption of care robots will be dependent on how well societies succeed in collectively shaping congruent technological frames among different stakeholders and aligning technological development accordingly.

护理机器人通常被描绘为一种令人兴奋的新技术，可以改善护理习惯。这些机器人是否会被接受并集成到护理工作中，很可能会受到潜在最终用户（例如一线员工和被护理人员）的假设，期望和理解的影响。本文介绍了如何技术框架的概念框架被用来确定护理机器人的性质，护理机器人的使用和护理机器人战略作为护理人员和潜在护理接受者之间对护理机器人的共同的小组假设，期望和理解。焦点小组有94名参与者参加。这些小组由一线经理，一线护理人员，老年人和经过培训成为护理人员的学生组成。护理机器人的性质的技术框架揭示了两个互补的组成部分：护理机器人对护理质量的威胁，以及护理机器人代替人类和人类护理，由护理机器人的想象力结合在一起。使用中的护理机器人的技术框架揭示了潜在的最终用户不确定其使用护理机器人的能力的方面，以及他们自己对护理机器人的能力和知识的缺乏。此外，确定了成功使用护理机器人的以下潜在标准：充分的培训，使用动机（需求和动机），可用性，可及性和财务状况。机器人护理策略的技术框架被认为可以节省成本并减少人员。研究结果的新颖性及其与科学和实践的相关性来自于理论框架，该理论框架表明采用护理机器人将取决于社会如何成功地共同塑造不同利益相关者之间一致的技术框架并相应地协调技术发展。