Abstract This research develops the notion of operational resilience and investigates its relationship with operational efficiency under differing conditions of operational disruption. Operational resilience is conceptualized as a multi-dimensional construct, consisting of two theoretically distinct components (i.e., disruption absorption and recoverability), which are argued to have unique effects on operational efficiency under varying operational disruption conditions. The study's hypotheses are empirically tested on primary data from a sample of 259 firms in a sub-Saharan African economy. Using structural equation modeling as an analytical tool, the study finds that both disruption absorption and recoverability have positive effects on operational efficiency. Additionally, the study finds that while the effect of disruption absorption on operational efficiency is stronger under conditions of high operational disruption, the effect of recoverability on operational efficiency is stronger under conditions of low operational disruption. A major implication of these findings is that the nature of operational resilience and the disruption circumstances under which it is deployed shape its efficiency value, thus advancing knowledge on the nuances associated with how and when operational resilience influences operational efficiency.

中文翻译：

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运营弹性、中断和效率：概念和实证分析

摘要 本研究发展了运营弹性的概念，并研究了其在不同运营中断条件下与运营效率的关系。运营弹性被概念化为一个多维结构，由两个理论上不同的组成部分（即中断吸收和可恢复性）组成，它们被认为在不同的运营中断条件下对运营效率具有独特的影响。该研究的假设是对来自撒哈拉以南非洲经济体 259 家公司样本的原始数据进行实证检验的。该研究使用结构方程模型作为分析工具，发现中断吸收和可恢复性对运营效率都有积极影响。此外，研究发现，虽然在高运营中断的条件下中断吸收对运营效率的影响更强，但在低运营中断的条件下，可恢复性对运营效率的影响更强。这些发现的一个主要含义是，运营弹性的性质和部署它的中断环境塑造了其效率价值，从而提高了对与运营弹性如何以及何时影响运营效率相关的细微差别的认识。