Improving bus stops by providing shelters, seating, signage, and sidewalks is relatively inexpensive and popular among riders and local officials. Making such improvements, however, is not often a priority for U.S. transit providers because of competing demands for capital funds and a perception that amenities are not tied to measurable increases in system effectiveness or efficiency. This study analyzes recent bus stop improvements made by the Utah Transit Authority (UTA) to determine whether, and to what extent, the improvements are associated with changes in stop-level ridership and demand for Americans with Disabilities Act (ADA) paratransit service in the areas immediately surrounding improved bus stops. The study compares ridership and paratransit demand from before and after the improvements at the treated stops and at a set of unimproved stops selected using propensity score matching to control for demographic, land use, and regional accessibility influences. The analysis shows that the improved bus stops are associated with a statistically significant increase in overall ridership and a decrease in paratransit demand, compared to the control group stops. These outcomes are important for transit service providers as they seek to increase overall ridership and reduce costs associated with providing paratransit service.

通过提供庇护所，座位，指示牌和人行道来改善公共汽车站是相对便宜的，并且在骑手和当地官员中很受欢迎。但是，由于对资本金的竞争需求以及人们认为便利设施与系统有效性或效率的可衡量提高不相关，因此对美国过境服务提供商而言，进行此类改进通常不是优先事项。这项研究分析了犹他州交通管理局（UTA）最近对公交车站所做的改进，以确定这种改进是否以及在多大程度上与停车级别乘车人数的变化以及对美国残疾人法案（ADA）辅助公交服务的需求有关。紧邻公交车站的区域。该研究比较了经过处理的站点和一组未经改善的站点改善前后的客流量和辅助公交需求，这些站点使用倾向得分匹配来控制人口，土地使用和区域可及性影响。分析表明，与对照组相比，公交车站的改善与总体载客量的统计显着增加和辅助公交需求的减少在统计上相关。这些结果对于过境服务提供商来说非常重要，因为他们寻求增加总体乘客量并降低与提供准超行服务相关的成本。分析表明，与对照组相比，公交车站的改善与总体载客量的统计显着增加和辅助公交需求的减少在统计上相关。这些结果对于过境服务提供商来说非常重要，因为他们寻求增加总体乘客量并降低与提供准超行服务相关的成本。分析表明，与对照组相比，公交车站的改善与总体载客量的统计显着增加和辅助公交需求的减少在统计上相关。这些结果对于过境服务提供商来说非常重要，因为他们寻求增加总体乘客量并降低与提供准超行服务相关的成本。