The four decade old Productivity Puzzler (sometimes called the Productivity Paradox) asks why the massive investment in information technology (IT) is not accompanied by equally massive productivity improvements. The belief that IT does improve productivity is foiled by faulty measurement, but improved measurement will, at some point, demonstrate conclusively that IT improves productivity. Another view is that “Productivity Vampires” use IT to suck productivity out of organizations through mechanisms such as moving the goalposts, making things not forbidden required, and increasing cognitive load on workers.

中文翻译：

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生产力吸血鬼

距今已有四十年历史的Productivity Puzzler（有时被称为Productivity Paradox）提出了疑问，为什么在信息技术（IT）上的大量投资没有带来同样大规模的生产率提高。认为IT确实可以提高生产率的信念被错误的度量所挫败，但是改进的度量在某些时候将最终证明IT可以提高生产率。另一种观点是，“生产力吸血鬼”使用IT通过移动目标杆，使不被禁止的事情成为必需品以及增加员工的认知负担等机制，将生产力从组织中吸取。