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Developing a Personality Model for Speech-based Conversational Agents Using the Psycholexical Approach
arXiv - CS - Human-Computer Interaction Pub Date : 2020-03-13 , DOI: arxiv-2003.06186 Sarah Theres V\"olkel, Ramona Sch\"odel, Daniel Buschek, Clemens Stachl, Verena Winterhalter, Markus B\"uhner, Heinrich Hussmann
arXiv - CS - Human-Computer Interaction Pub Date : 2020-03-13 , DOI: arxiv-2003.06186 Sarah Theres V\"olkel, Ramona Sch\"odel, Daniel Buschek, Clemens Stachl, Verena Winterhalter, Markus B\"uhner, Heinrich Hussmann
We present the first systematic analysis of personality dimensions developed
specifically to describe the personality of speech-based conversational agents.
Following the psycholexical approach from psychology, we first report on a new
multi-method approach to collect potentially descriptive adjectives from 1) a
free description task in an online survey (228 unique descriptors), 2) an
interaction task in the lab (176 unique descriptors), and 3) a text analysis of
30,000 online reviews of conversational agents (Alexa, Google Assistant,
Cortana) (383 unique descriptors). We aggregate the results into a set of 349
adjectives, which are then rated by 744 people in an online survey. A factor
analysis reveals that the commonly used Big Five model for human personality
does not adequately describe agent personality. As an initial step to
developing a personality model, we propose alternative dimensions and discuss
implications for the design of agent personalities, personality-aware
personalisation, and future research.
中文翻译:
使用心理词汇方法为基于语音的会话代理开发个性模型
我们首次对个性维度进行系统分析,专门用于描述基于语音的对话代理的个性。遵循心理学的心理词汇方法,我们首先报告了一种新的多方法方法来收集潜在的描述性形容词:1)在线调查中的免费描述任务(228 个独特的描述符),2)实验室中的交互任务(176 个独特的描述符),以及 3)对会话代理(Alexa、Google 助理、Cortana)(383 个独特描述符)的 30,000 条在线评论的文本分析。我们将结果汇总到一组 349 个形容词中,然后在在线调查中由 744 人对其进行评分。因子分析表明,常用的人类人格大五模型并不能充分描述代理人格。
更新日期:2020-03-16
中文翻译:
使用心理词汇方法为基于语音的会话代理开发个性模型
我们首次对个性维度进行系统分析,专门用于描述基于语音的对话代理的个性。遵循心理学的心理词汇方法,我们首先报告了一种新的多方法方法来收集潜在的描述性形容词:1)在线调查中的免费描述任务(228 个独特的描述符),2)实验室中的交互任务(176 个独特的描述符),以及 3)对会话代理(Alexa、Google 助理、Cortana)(383 个独特描述符)的 30,000 条在线评论的文本分析。我们将结果汇总到一组 349 个形容词中,然后在在线调查中由 744 人对其进行评分。因子分析表明,常用的人类人格大五模型并不能充分描述代理人格。