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Enterprise Social Networks as Digital Infrastructures -- Understanding the Utilitarian Value of Social Media at the Workplace
arXiv - CS - Human-Computer Interaction Pub Date : 2020-03-11 , DOI: arxiv-2003.05240
Christian Meske, Konstantin Wilms, Stefan Stieglitz

In this study, we first show that while both the perceived usefulness and perceived enjoyment of enterprise social networks impact employees' intentions for continuous participation, the utilitarian value significantly outpaces its hedonic value. Second, we prove that the network's utilitarian value is constituted by its digital infrastructure characteristics: versatility, adaptability, interconnectedness and invisibility-in-use. The study is set within a software engineering company and bases on quantitative survey research, applying partial least squares structural equation modeling.

中文翻译:

企业社交网络作为数字基础设施——理解社交媒体在工作场所的功利价值

在这项研究中,我们首先表明,虽然企业社交网络的感知有用性和感知享受都会影响员工持续参与的意愿,但功利价值显着超过其享乐价值。其次,我们证明网络的功利价值是由其数字基础设施特征构成的:通用性、适应性、互联性和使用中的隐形。该研究是在一家软件工程公司内进行的,基于定量调查研究,应用偏最小二乘结构方程模型。
更新日期:2020-03-12
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