Abstract BIM staff plays the important role of providing required information from digital models to project participants. A dilemma is determining the appropriate capacity of BIM staff without sacrificing efficiency in terms of human resource costs. Despite the importance of BIM staffing, its effects on the productivity and performance of construction projects have rarely been investigated. This study presents a framework for quantifying the impact of BIM staffing. First, this study proposes a method to evaluate the activities of BIM staff by introducing a time-dependent queueing model. Second, the proposed framework is validated with data from three real-world projects in which BIM was applied. The effects of BIM staffing on the waiting time of project participants are quantitatively analyzed using time and cost indicators. The results show that decisions about optimal BIM staffing can be made by considering the waiting costs of project participants.

中文翻译：

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使用排队模型优化建筑项目中的 BIM 人员配置

摘要 BIM 人员在向项目参与者提供来自数字模型的所需信息方面发挥着重要作用。一个难题是在不牺牲人力资源成本方面的效率的情况下确定 BIM 员工的适当能力。尽管 BIM 人员配备很重要，但很少有人研究其对建筑项目的生产力和绩效的影响。本研究提出了一个量化 BIM 人员配置影响的框架。首先，本研究提出了一种通过引入时间相关排队模型来评估 BIM 员工活动的方法。其次，提议的框架使用来自应用了 BIM 的三个实际项目的数据进行验证。使用时间和成本指标定量分析BIM人员配备对项目参与者等待时间的影响。