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Sentiment analysis for online reviews using conditional random fields and support vector machines
Electronic Commerce Research ( IF 3.462 ) Pub Date : 2019-05-13 , DOI: 10.1007/s10660-019-09354-7
Huosong Xia , Yitai Yang , Xiaoting Pan , Zuopeng Zhang , Wuyue An

Sentiment analysis of online reviews is an important way of mining useful information from the Internet. Despite several advantages, the accuracy of sentiment analysis based on a domain dictionary relies on the comprehensiveness and accuracy of the dictionary. Instead of creating a domain dictionary, we propose an approach for online review sentiment classification, which uses a conditional random field algorithm to extract the emotional characteristics from fragments of the review. The characteristic (feature) words are then weighted asymmetrically before a support vector machine classifier is used to obtain the sentiment orientation of the review. In our experiments, the average accuracy reached 90%, showing that using sentiment feature fragments instead of whole reviews and weighting the characteristic words asymmetrically can improve the sentiment classification accuracy.

中文翻译:

使用条件随机字段和支持向量机进行在线评论的情感分析

在线评论的情感分析是从Internet挖掘有用信息的一种重要方法。尽管有几个优点,但基于域词典的情感分析的准确性取决于词典的全面性和准确性。代替创建域词典,我们提出了一种在线评论情感分类的方法,该方法使用条件随机场算法从评论片段中提取情感特征。然后,在使用支持向量机分类器获取评论的情感方向之前,对特征(特征)词进行非对称加权。在我们的实验中,平均准确度达到90%,
更新日期:2019-05-13
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