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Analyzing the change in knowledge sharing efficiency of knowledge networks: a case study
Information Technology and Management ( IF 2.310 ) Pub Date : 2018-11-21 , DOI: 10.1007/s10799-018-0292-5
Suchul Lee , Jong-yi Hong

One of the main objectives of this study is to provide organizational knowledge management teams with a new approach for evaluating the knowledge sharing performance of communities of practice (CoPs) by analyzing the change in the knowledge sharing efficiency. This study uses a cumulative data envelopment analysis/Malmquist index method to analyze the changes in knowledge sharing efficiency in CoPs at the organizational, departmental, and CoP level. Our data analysis of the knowledge sharing activities from 32 CoPs within the largest steel manufacturing company in Korea finds that the favorable organizational climate to knowledge sharing was successfully built in the company, but a few CoPs may need to adopt more strategic approaches to improve their activities. The proposed approach may help management teams diagnose the current state of CoP activities and capture the efficacy of strategic actions by comparing the efficiencies in the past.

中文翻译:

分析知识网络知识共享效率的变化:一个案例研究

这项研究的主要目的之一是通过分析知识共享效率的变化,为组织知识管理团队提供一种评估实践社区(CoP)的知识共享绩效的新方法。这项研究使用累积数据包络分析/ Malmquist指数方法来分析CoP中组织,部门和CoP级别的知识共享效率的变化。我们对韩国最大的钢铁制造公司中32个合作伙伴进行的知识共享活动的数据分析发现,该公司已成功建立了有利于知识共享的组织氛围,但一些合作伙伴可能需要采用更具战略性的方法来改善其活动。
更新日期:2018-11-21
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