Abstract

This paper considers the problem of choosing communication channels for building an effective interaction between a scientific and technical library (STL) and enterprise specialists. It emphasizes the need to expand the scope and integrated use of these channels. The characteristics of communication channels that must be considered when developing a communication policy are presented. Examples of compiling communication matrixes are given for the purpose of analyzing channels that are promising for use in information services.

中文翻译：

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信息交互：科学技术图书馆中交流渠道选择的标准

摘要

本文考虑了选择沟通渠道以在科学技术图书馆（STL）与企业专家之间建立有效交互的问题。它强调需要扩大这些渠道的范围和综合使用。介绍了制定通信策略时必须考虑的通信渠道的特征。为了分析有望在信息服务中使用的信道，给出了编译通信矩阵的示例。