Abstract Empathy is a complex socio-emotional behavior that results from the interaction between affective and cognitive mechanisms. Equipping embodied conversational agents (ECAs) with empathic capacity can benefit from the integration and evaluation of these low and high level capabilities in a hierarchical manner. Following the theoretical background on empathic behavior in humans, this paper presents a framework to equip ECAs with real time multi-modal empathic interaction capabilities. We present the implementation of this framework, which includes basic dialogue capabilities as well as three levels of empathic behavior in a conversational scenario. Our approach is an inclusive stand on modeling levels of empathy and provides a baseline behavior for empathic interaction.

中文翻译：

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具身会话代理的移情框架

摘要 共情是一种复杂的社会情感行为，是情感机制与认知机制相互作用的结果。为具身会话代理 (ECA) 配备移情能力可以从以分层方式对这些低级和高级能力的集成和评估中受益。根据人类共情行为的理论背景，本文提出了一个框架，为 ECA 配备实时多模式共情交互能力。我们介绍了该框架的实现，其中包括基本对话功能以及对话场景中的三个移情行为级别。我们的方法是对共情建模水平的包容性立场，并为共情互动提供了基线行为。