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The impact of technology capability, human resources, internationalization, market resources, and customer satisfaction on annual sales growth rates of Korean software firms
Information Technology and Management ( IF 2.310 ) Pub Date : 2018-03-22 , DOI: 10.1007/s10799-018-0287-2
Seung Hyun Lee , Choon Seong Leem , Dae Jung Bae

This study investigates the competitive factors of software firms that participated in the Korea Software Firm Competitiveness Awards, a nationwide project supported by the Ministry of Knowledge Economy that studies the performance of software firms in Korea. The study applies concepts from hierarchical multiple regression analysis to develop a model to assess the relationship between the competitive factors of software firms and firm performance. The developed model was validated through a field survey of 79 software firms in Korea. The survey results show a significant relationship between competitive factors and firm performance, as well as the relative influence of significant variables. The findings provide two important implications: first, from a management perspective, software firms in Korea focus on human resources based on technology development in the domestic market, and second, from a policy perspective, the government supports the establishment of external capabilities (internationalization and partnerships) for software firms. These findings are available to researchers, policy makers, software developers, and other market players, and contribute to the literature on the importance of competitive factors.

中文翻译:

技术能力,人力资源,国际化,市场资源和客户满意度对韩国软件公司年销售增长率的影响

这项研究调查了参加“韩国软件公司竞争力奖”的软件公司的竞争因素,这是由知识经济部支持的一项全国性项目,旨在研究韩国的软件公司的业绩。这项研究运用层次多元回归分析的概念来开发模型,以评估软件公司的竞争因素与公司绩效之间的关系。通过对韩国79家软件公司的现场调查,验证了开发的模型。调查结果表明,竞争因素与公司绩效之间存在显着的关系,同时还涉及重大变量的相对影响。调查结果提供了两个重要的含义:首先,从管理的角度来看,韩国的软件公司专注于基于国内市场技术开发的人力资源,其次,从政策角度来看,政府支持软件公司建立外部能力(国际化和合作伙伴关系)。这些发现可供研究人员,政策制定者,软件开发人员和其他市场参与者使用,并为有关竞争因素重要性的文献做出了贡献。
更新日期:2018-03-22
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