E-government provides a platform to deliver government services to stakeholders, and many countries have adopted e-government websites for good governance. Successful e-government implementation and service delivery depend on how the underlying information present in government websites is made accessible and usable to every individual. This article investigates the accessibility and usability of e-government sites in India. Our sample consists of 65 Indian e-government websites. The analysis was carried out using automatic evaluation tools. The results of the accessibility tests highlight the existence of accessibility issues based on Web Content Accessibility Guidelines 1.0 (WCAG 1.0) and WCAG 2.0. Usability tests also reveal that e-government websites give low priority to such aspects during website design and development. Hence, there is a need to improve the overall accessibility and usability of Indian e-government websites in order to improve the quality and in turn the E-Government Development Index rank of India.

电子政务提供了一个向利益相关者提供政府服务的平台，许多国家已经采用电子政务网站来进行良好的治理。电子政务的成功实施和服务交付取决于政府网站中存在的基础信息如何使每个人都可以访问和使用。本文调查了印度电子政务网站的可访问性和可用性。我们的样本包含65个印度电子政务网站。使用自动评估工具进行分析。可访问性测试的结果突出显示了基于Web内容可访问性准则1.0（WCAG 1.0）和WCAG 2.0的可访问性问题的存在。可用性测试还显示，在网站设计和开发过程中，电子政务网站对这些方面的重视程度较低。因此，