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RescueGlass: Collaborative Applications involving Head-Mounted Displays for Red Cross Rescue Dog Units
Computer Supported Cooperative Work ( IF 2.4 ) Pub Date : 2018-10-25 , DOI: 10.1007/s10606-018-9339-8
Christian Reuter , Thomas Ludwig , Patrick Mischur

On-site work of emergency service teams consists of highly cooperative tasks. Especially during distributed search and rescue tasks there is a constant mix of routinized and non-routinized activities. Within this paper we focus on the work practices of the German Red Cross Rescue Dog Units who deal with several uncertainties regarding the involved dogs, the fragility of the respective situations as well as issues of using technologies under enormous time pressure. Smart glasses provide possibilities for enhanced and hands-free interaction in various contexts and a number of approaches have already been applied, aiming at efficient use of the respective technological innovation in private and professional contexts. However, the collaborative potential of smart glasses in time-critical and uncertain situations is still unexplored. Our design case study examines how the on-site work of emergency service teams can be supported by smart glasses: Based on examining the work practices of the German Red Cross Rescue Dogs, we introduce ‘RescueGlass’ as a coordinative concept, encompassing hands-free head-mounted display (HMD) application as well as a corresponding smartphone application. Finally, we describe the evaluation of its use in the field of emergency response and management. We show how current features such as ‘fog of war’ or various sensors support the cooperative practices of dog handlers, and outline current technical limitations offering future research questions. Our paper provides an initial design probe using smart glasses to engage in the field of collaborative professional mobile tasks.

中文翻译:

RescueGlass:涉及用于红十字救援犬装置的头戴式显示器的协作应用

紧急服务团队的现场工作由高度协作的任务组成。尤其是在分布式搜索和救援任务期间,例行活动和非例行活动之间存在不断的混合。在本文中,我们重点关注德国红十字会救援犬股的工作实践,这些单位处理有关犬只的不确定性,各自情况的脆弱性以及在巨大时间压力下使用技术的问题。智能眼镜为在各种情况下增强和免提交互提供了可能性,并且已经采用了许多方法,旨在在私人和专业环境中有效利用各自的技术创新。但是,智能眼镜在时间紧迫且不确定的情况下的协作潜力仍未得到开发。我们的设计案例研究探讨了智能眼镜如何支持应急服务团队的现场工作:在研究德国红十字会救援犬的工作实践的基础上,我们引入了“ RescueGlass”作为协调概念,包括免提装置头戴式显示器(HMD)应用程序以及相应的智能手机应用程序。最后,我们描述了其在应急响应和管理领域中的使用评估。我们将展示诸如“战争迷雾”或各种传感器之类的当前功能如何支持养犬者的协作实践,并概述当前的技术局限性,从而提出未来的研究问题。我们的论文提供了使用智能眼镜从事协作专业移动任务领域的初步设计探针。
更新日期:2018-10-25
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