To become an information society, it is required that the citizens have access to information and communication technologies (ICT) in appropriate ways. ICT plays a major role to improve inclusion of various parts of the society (such as children, disabled citizens, and elderly) into daily life. According to reports of WHO, the world population is getting older. This urges the need for a systematic investigation of ICT needs of elderly citizens and potential problems being faced during the course of interaction with ICT interfaces. The present study focuses on the use and acceptance of ICT by elderly citizens in comparison to younger adults by providing data from citizens living in Turkey. It reports data collected from 232 elderly participants (60–96 years old) and 235 younger adults (19–40 years old). The findings of the study show that, both elderly and younger adults confirm the technology acceptance model (TAM) in a similar way. This was accompanied by elderly citizens’ need for assistance, encouragement and friendlier interface designs. The present study aims to contribute towards increasing awareness about the needs and expectations of elderly citizens and inspire further research on ICT use of the elderly population.

中文翻译：

---

老年人对ICT的使用和接受：老年人和年轻人的技术接受模型（TAM）比较

为了成为一个信息社会，要求公民以适当的方式获得信息和通信技术（ICT）。ICT在改善社会各阶层（例如儿童，残疾人和老年人）融入日常生活中起着重要作用。根据世界卫生组织的报告，世界人口正在老龄化。因此，有必要对老年人的信息通信技术需求以及与信息通信技术接口互动的过程中面临的潜在问题进行系统的调查。本研究通过提供居住在土耳其的公民的数据，着重于老年人与年轻人相比对ICT的使用和接受。它报告了从232位老年参与者（60-96岁）和235位年轻人（19-40岁）中收集的数据。研究结果表明，老年人和年轻人都以类似方式确认技术接受模型（TAM）。伴随着老年人的需要帮助，鼓励和友好的界面设计。本研究旨在促进人们对老年人需求和期望的认识，并激发人们对老年人使用ICT的进一步研究。