Retail stores can participate in demand response programs with the possibility of load shifting and building automation systems. Demand response activities in retail stores are influenced by various factors, such as business operations, company goals and policies, etc. Meanwhile, the demand response participation can potentially disrupt occupants’ (e.g. customers and employees) lifestyles, thermal comfort and health as well as potentially increase cost or energy consumption. Therefore, stakeholders’ acceptance and behaviors are crucial to the retail stores’ success of demand participation. Therefore, this paper conducted a questionnaire with retail stores to investigate retail stores’ preferences of demand response programs and stakeholders’ engagement. The questionnaire is designed and collected with energy/store managers (who are responsible for energy in stores) in Denmark (N = 51) and the Philippines (N = 36). The result shows that: 1) retail stores are more willing to participate in the implicit demand response by manual energy control compared to the utility control or building automation. Meanwhile, retail stores have significant concerns about business activities and indoor lighting compared to other aspects; 2) the statistically significant influential factors for retail stores to participate in the demand response are related to whether demand response participation matches company goals, influences business operation, and whether retail stores are lack of related knowledge; 3) retail stores believe that employees and customers should be informed about the demand response activities but not involved in; 4) there are significant differences regarding energy control preferences and concerns between retail stores in Denmark and the Philippines, but no significant difference regarding employees’ and customers’ engagement.

中文翻译：

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零售商店中需求响应采用的调查DR控制偏好，利益相关者参与和跨国差异

零售商店可以参与需求响应计划，并可以转移负载和构建自动化系统。零售商店中的需求响应活动受各种因素的影响，例如业务运营，公司目标和政策等。同时，参与需求响应可能会破坏居住者（例如，客户和员工）的生活方式，热舒适性和健康以及潜在地增加成本或能耗。因此，利益相关者的接受和行为对于零售商店成功参与需求至关重要。因此，本文对零售商店进行了问卷调查，以调查零售商店对需求响应计划的偏好和利益相关者的参与。该问卷是由丹麦（N = 51）和菲律宾（N = 36）的能源/商店经理（负责商店中的能源）设计和收集的。结果表明：1）与公用事业控制或楼宇自动化相比，零售商店更愿意通过手动能源控制参与隐式需求响应。同时，与其他方面相比，零售商店对商业活动和室内照明也有很大的担忧。2）零售店参与需求响应的统计显着影响因素与需求响应参与是否符合公司目标，是否影响业务运营以及零售店是否缺乏相关知识有关；3）零售商店认为应告知员工和客户有关需求响应活动的信息，但不参与；4）丹麦和菲律宾的零售商店在能源控制偏好和关注方面存在显着差异，但在员工和客户参与方面则没有显着差异。