E-collaboration systems have become a new way of doing business that supports and enables communication, coordination and cooperation between people in shared projects and so on. Yet, eliciting user requirements for e-collaboration systems has proved to be a great challenge, due to the need to capture different knowledge for many different types of stakeholder. This paper proposes an approach for eliciting user requirements for e-collaboration systems. This approach takes a scenario description of e-collaboration systems as input and transforms it into a rich set of four-perspective requirement models, namely Coordination Model, Communication Model, Connection Model, and Collaboration Model. These models, respectively, represent the coordination, communication, connection, and collaboration characteristics of e-collaboration systems. Collectively, these models aim to provide a more complete and accurate requirements specification. An example from a collaborative office system is used to illustrate the applicability of the proposed approach. This paper also discusses practical implications of the proposed approach and then provides an assessment for the proposed approach.

中文翻译：

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激发用户对电子协作系统的需求：多视角建模方法的建议

电子协作系统已成为一种新的业务开展方式，它支持和实现共享项目中的人们之间的交流、协调和合作等。然而，由于需要为许多不同类型的利益相关者获取不同的知识，引出用户对电子协作系统的需求已被证明是一个巨大的挑战。本文提出了一种获取用户对电子协作系统需求的方法。这种方法以电子协作系统的场景描述为输入，将其转化为一组丰富的四视角需求模型，即协调模型、通信模型、连接模型和协作模型。这些模型分别代表了电子协作系统的协调、通信、连接和协作特性。总的来说，这些模型旨在提供更完整和准确的需求规范。一个来自协作办公系统的例子被用来说明所提议方法的适用性。本文还讨论了所提出方法的实际意义，然后对所提出的方法进行了评估。