The use of semi-autonomous Unmanned Aerial Vehicles (UAV) to support emergency response scenarios, such as fire surveillance and search and rescue, offers the potential for huge societal benefits. However, designing an effective solution in this complex domain represents a "wicked design" problem, requiring a careful balance between trade-offs associated with drone autonomy versus human control, mission functionality versus safety, and the diverse needs of different stakeholders. This paper focuses on designing for situational awareness (SA) using a scenario-driven, participatory design process. We developed SA cards describing six common design-problems, known as SA demons, and three new demons of importance to our domain. We then used these SA cards to equip domain experts with SA knowledge so that they could more fully engage in the design process. We designed a potentially reusable solution for achieving SA in multi-stakeholder, multi-UAV, emergency response applications.

中文翻译：

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下一代人机合作伙伴关系：共同设计应急响应系统

使用半自主无人机 (UAV) 支持紧急响应场景，例如火灾监视和搜救，具有巨大的社会效益潜力。然而，在这个复杂的领域设计一个有效的解决方案代表了一个“邪恶的设计”问题，需要在与无人机自主性与人类控制、任务功能与安全性以及不同利益相关者的多样化需求相关的权衡之间谨慎平衡。本文重点介绍使用场景驱动的参与式设计过程来设计态势感知 (SA)。我们开发了 SA 卡片，描述了六个常见的设计问题，称为 SA 恶魔，以及三个对我们的领域很重要的新恶魔。然后，我们使用这些 SA 卡为领域专家提供 SA 知识，以便他们能够更充分地参与设计过程。我们设计了一种潜在的可重用解决方案，用于在多利益相关者、多无人机、应急响应应用中实现 SA。