Abstract

Despite the increasing body of research on workplace incivility, the relationship between supervisor incivility and employee job performance, as well as its intermediary mechanisms, has received relatively little attention from researchers. Drawing on the transactional model of stress and self-determination theory, we propose employees’ job insecurity and amotivation as mediating mechanisms between supervisor incivility and employee job performance. The proposed serial-mediation model was tested through a multilevel analysis of two-wave surveys collected from kindergarten teachers and their principals. Our mediation analysis revealed that incivility perpetrated by kindergarten principals exerted a negative effect on teachers’ job performance three months later by shaping job insecurity perceptions and amotivation. These findings have theoretical implications for the workplace incivility literature and managerial implications for practitioners.

摘要

尽管关于工作场所不动产的研究越来越多，但主管不动产与员工工作绩效之间的关系及其中介机制却很少受到研究人员的关注。基于压力和自我决定理论的交易模型，我们提出了员工的工作不安全感和动机，作为主管不文明行为和员工工作绩效之间的中介机制。通过对从幼儿园老师及其校长那里收集到的两波调查进行多层次分析，对提出的串行调解模型进行了测试。我们的调解分析显示，三个月后，幼儿园校长犯下的不文明行为对教师的工作表现产生负面影响，这会影响他们对工作的不安全感和积极性。