Tort law currently debates the value of facilitating apology to enhance the restoration of victims' nonmaterial needs, and to promote dispute resolution. However, the extent to which apology can augment these outcomes beyond conventional, monetary reparations is not yet clear. The present research aimed to provide some first insights into this question, by means of 2 experimental studies conducted among community members recruited through Amazon Mechanical Turk (MTurk; Study 1) and Prolific (Study 2). Participants imagined a scenario in which they became victims of a traffic accident. Study 1 (N = 81, 42 men, 39 women, Mage = 35.90) manipulated the resulting harm (personal injury or property loss) to examine which needs participants experienced, and what remedies (apology, compensation) they desired. Factor analysis revealed (nonmaterial) needs for interpersonal treatment, responsibility taking, closure, and punishment, and (material) needs for compensation; these needs were as prominent after property loss as after personal injury. Nonmaterial needs predicted greater desire for apology (and not compensation). Study 2 (N = 485, 286 men, 199 women, Mage = 31.03) examined how these remedies impacted the satisfaction of these needs and dispute resolution by manipulating apology (no apology, apology), compensation level (partial, approximate, or exact), and harm within the same scenario. Apologies enhanced the restoration of participants' nonmaterial needs. However, settlement remained mostly contingent on compensation: (modest) effects of apology were restricted to partial compensation. These findings, therefore, imply that apologies could augment victims' restoration after torts, but may be limited as a catalyst for settlement. (PsycINFO Database Record (c) 2019 APA, all rights reserved).

中文翻译：

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超越赔偿？检查道歉在模拟侵权案件中在恢复受害者需求中的作用。

侵权法目前正在辩论便利道歉的价值，以促进恢复受害者的非物质需求并促进争端解决。但是，道歉可以在多大程度上增强这些成果，超出了常规的货币赔偿。本研究旨在通过在Amazon Mechanical Turk（MTurk；研究1）和Prolific（研究2）招募的社区成员中进行的2项实验研究，对该问题提供一些初步见解。参与者想像出他们成为交通事故受害者的情况。研究1（N = 81、42名男性，39名女性，法师= 35.90）操纵了由此产生的伤害（人身伤害或财产损失），以检查参与者需要经历哪些伤害，以及他们希望采取哪些补救措施（道歉，补偿）。因素分析表明（非实质性）需要人际关系待遇，承担责任，结清和惩罚，以及（重大）需要赔偿；这些需求在财产损失之后和人身伤害之后一样重要。非物质需求预示着对道歉的更大渴望（而非补偿）。研究2（N = 485，男性286，男性199，女性，法师= 31.03）通过操纵道歉（无道歉，道歉），补偿水平（部分，近似或准确），研究了这些补救措施如何影响满足这些需求和解决争端，并且在同一情况下有害。道歉促进了参与者非物质需求的恢复。但是，和解仍然主要取决于补偿：（适度的）道歉效果仅限于部分补偿。因此，这些发现 表示道歉可以增加受害者在侵权后的恢复能力，但可能会限制其解决的力度。（PsycINFO数据库记录（c）2019 APA，保留所有权利）。