Abstract‘Socio-political’ issues, such as emotions, values and people’s feelings, are often cited as problems in the RE process. A method is described for analysing such issues. The method consists of a taxonomy of stakeholders’ values, motivations and emotions (VME), with process guidance for eliciting and analysing these issues for the RE process and design implications. Values are personal attitudes or long-term beliefs which may influence stakeholder functional and non-functional requirements. Motivations are psychological constructs related to personality traits which may be viewed as stakeholders’ long-term goals in RE. Emotions are cues to stakeholders’ reactions arising from value/motivation conflicts. The method is supported by a website which illustrates the taxonomy with explanations and scenarios describing problems arising from value conflicts, and from poor understanding of stakeholder values. Two method validation studies were undertaken: first, an evaluation of the website and method by novices and RE experts; and second, case study applications of RE value analysis in real-world industrial practice. The method was used by all practitioners, although in different ways, some used it to create an agenda of issues for analysis while others employed the VMEs to interpret stakeholders’ views and manage stakeholder negotiations. The validation studies provide evidence for the acceptability of the method for industrial practitioners, illustrating how value-related problems are identified and analysed effectively by the method. The utility of analysing VMEs is compared to other ‘socio-political issues’-oriented methods in RE and methods which focus on monetized values in product requirements.

中文翻译：

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基于价值的需求工程：方法和经验

摘要 “社会政治”问题，如情感、价值观和人们的感受，经常被列为可再生能源过程中的问题。描述了一种用于分析此类问题的方法。该方法包括利益相关者的价值观、动机和情感 (VME) 的分类法，以及用于引出和分析这些问题的过程指南，以了解可再生能源过程和设计含义。价值观是可能影响利益相关者功能和非功能要求的个人态度或长期信念。动机是与人格特征相关的心理结构，可被视为利益相关者在 RE 中的长期目标。情绪是利益相关者因价值/动机冲突而做出反应的线索。该方法得到了一个网站的支持，该网站通过解释和场景描述了分类法，描述了由价值冲突和对利益相关者价值的理解不足引起的问题。进行了两项方法验证研究：首先，由新手和可再生能源专家对网站和方法进行评估；第二，可再生能源价值分析在现实世界工业实践中的案例研究应用。所有从业者都使用该方法，尽管以不同的方式使用它来创建问题议程以供分析，而其他人则使用 VME 来解释利益相关者的观点并管理利益相关者谈判。验证研究为工业从业者对该方法的可接受性提供了证据，说明了该方法如何有效地识别和分析与价值相关的问题。