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Filling Voice Promotion Gaps in Healthcare through a Comparative Analysis of Error Reporting and Learning Systems and Open Communication and Disclosure Policies in the United States and Germany
American Journal of Law & Medicine ( IF 0.694 ) Pub Date : 2019-02-25 , DOI: 10.1177/0098858818821137
Mindy Nunez Duffourc 1
Affiliation  

Voice in healthcare is crucial because of its ability to improve organizational performance and prevent medical errors. This paper contends that a comparative analysis of voice promotion in the American and German healthcare industries can strengthen a culture of safety in both countries. It provides a brief introduction to the concept of voice in healthcare, including its impact on safety culture, barriers to voice, and the dual influences of confidentiality and transparency on voice promotion policies. It then examines the theoretical basis, practical workings, and legal aspects of voluntary error reporting and error disclosure as avenues for exercising voice in the U.S. and Germany. Finally, it identifies transferable practices that can remedy shortcomings in each country's voice promotion policy.

中文翻译:

通过对美国和德国的错误报告和学习系统以及开放式沟通和披露政策的比较分析,填补医疗保健中的语音推广空白

医疗保健中的声音至关重要,因为它能够提高组织绩效和预防医疗错误。本文认为,对美国和德国医疗保健行业的语音推广进行比较分析可以加强两国的安全文化。它简要介绍了医疗保健中的声音概念,包括它对安全文化的影响、声音的障碍,以及保密性和透明度对声音促进政策的双重影响。然后,它检查了自愿错误报告和错误披露的理论基础、实际运作和法律方面,作为在美国和德国行使话语权的途径。最后,它确定了可转移的做法,可以弥补每个国家的声音促进政策中的缺陷。
更新日期:2019-02-25
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