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Postal reminders can improve attendance at orthodontic clinics.
Evidence-Based Dentistry Pub Date : 2004-07-09 , DOI: 10.1038/sj.ebd.6400244
David Thomas

DESIGN A randomised controlled trial in an NHS hospital orthodontic clinic. INTERVENTION Participants either received an appointment or an appointment plus a reminder at least 2 weeks before their appointment. The reminder letter was sent with a stamped addressed postcard, which the patient was asked to return, to confirm the appointment. OUTCOME MEASURE Patient attendance at the clinic. RESULTS A total of 231 patients were entered into the study. Patients who received a reminder and returned the confirmation were significantly less likely to fail the appointment than those who did not receive a reminder. 27% of girls failed appointments compared with 15% of boys. Those from areas of high social deprivation were more likely to fail to attend appointment than people who were more affluent. CONCLUSIONS The use of postal reminders for orthodontic consultation appointments appears to result in a useful increase of appointments that are kept or cancelled in advance but does not counteract the effect of social deprivation on attendance.

中文翻译:

邮政提醒可以提高正畸诊所的出勤率。

设计在NHS医院正畸诊所中进行的一项随机对照试验。干预参与者至少在约会前两周收到约会或约会以及提醒。寄给该提醒函的信上有一封加盖地址的明信片,请患者返回以确认约会。观察指标患者就诊。结果共有231名患者进入研究。与没有收到提醒的患者相比,收到提醒并返回确认的患者失败约会的可能性要低得多。女孩约会失败的比例为27%,男孩为15%。与那些较富裕的人相比,那些来自高度社会贫困地区的人更可能无法参加任命。
更新日期:2019-11-01
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