More attention has recently been given to Human Factors in petroleum accident investigations. The Human Factors areas examined in this article are organizational, cognitive and physical ergonomics. A key question to be explored is as follows: To what degree are the petroleum industry and safety authorities in Norway focusing on these Human Factors areas from the design phase? To investigate this, we conducted an innovative exploratory study of the development of four control centres in Norwegian oil and gas industry in collaboration between users, management and Human Factors experts. We also performed a literature survey and discussion with the professional Human Factors network in Norway. We investigated the Human Factors focus, reasons for not considering Human Factors and consequences of missing Human Factors in safety management. The results revealed an immature focus and organization of Human Factors. Expertise on organizational ergonomics and cognitive ergonomics are missing from companies and safety authorities and are poorly prioritized during the development. The easy observable part of Human Factors (i.e. physical ergonomics) is often in focus. Poor focus on Human Factors in the design process creates demanding conditions for human operators and impact safety and resilience. There is lack of non-technical skills such as communication and decision-making. New technical equipment such as Closed Circuit Television is implemented without appropriate use of Human Factors standards. Human Factors expertise should be involved as early as possible in the responsible organizations. Verification and validation of Human Factors should be improved and performed from the start, by certified Human Factors experts in collaboration with the workforce. The authorities should check-back that the regulatory framework of Human Factors is communicated, understood and followed.

中文翻译：

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在石油行业的安全管理中，缺少对人为因素（组织和认知人机工程学）的关注

最近在石油事故调查中已经更加关注人为因素。本文研究的人为因素领域是组织，认知和物理人体工程学。需要探讨的关键问题如下：从设计阶段开始，挪威的石油工业和安全部门在多大程度上关注这些人为因素领域？为了对此进行调查，我们在用户，管理层和人为因素专家的合作下，对挪威石油和天然气行业的四个控制中心的发展进行了创新的探索性研究。我们还与挪威的专业人为因素网络进行了文献调查和讨论。我们调查了人为因素的重点，未考虑人为因素的原因以及安全管理中缺少人为因素的后果。结果表明，人为因素的关注和组织不成熟。公司和安全机构缺少组织人机工程学和认知人机工程学方面的专业知识，并且在开发过程中优先级较低。人为因素的容易观察的部分（即人体工程学）经常成为人们关注的焦点。在设计过程中对人为因素的关注不足为操作人员创造了苛刻的条件，并影响了安全性和弹性。缺乏沟通和决策等非技术技能。在未适当使用人为因素标准的情况下，实施了诸如闭路电视之类的新技术设备。人为因素专业知识应尽早纳入负责组织。从一开始就应该改进和执行人为因素的验证和确认，由经过认证的人为因素专家与员工合作。当局应进行检查，以确保传达，理解和遵循人为因素的监管框架。