Exploring the impacts of internal crisis communication on tourism employees insights from a mixed-methods study
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Bingjie Liu-Lastres, Ph.D. Bingjie “Becky” Liu-Lastres, Ph.D., is an assistant professor in the Department of Tourism, Event, and Sport Management in Indiana University. Her main research interests include risk and crisis communication/management in tourism and hospitality.
Han Wen, Ph.D. Dr. Han Wen is an Assistant Professor in the Department of Hospitality & Tourism Management at the University of North Texas. Her research interests include foodservice management, food safety risk communication, and hospitality education.
Fevzi Okumus, Ph.D. Dr. Fevzi Okumus is the CFHLA Preeminent Chair Professor at the University of Central Florida's Rosen College of Hospitality Management. His research areas include strategic management, leadership development, and international hospitality management.