Customer demands, competition, regulatory environments, and sophisticated external threats have all increased the importance of DevOps in IT organizations. However, DevOps adoption is still uneven, emphasizing the need to provide management with relevant IS data and insights. Regrettably, there is a measurement inefficiency between these capabilities.

To sustain promoting DevOps adoption, Design Science Research (DSR) is done using two multivocal literature reviews and semi-structured interviews to elicit key DevOps metrics and capabilities. Thirty-seven DevOps capabilities and twenty-four metrics were defined, classified, and validated by conducting 31 interviews with practitioners and experts leading to an outcome-based capability evaluation matrix, for promoting DevOps implementation and adoption. Empowering teams and organizational culture have the greatest impact.

客户需求、竞争、监管环境和复杂的外部威胁都增加了 DevOps 在 IT 组织中的重要性。然而，DevOps 的采用仍然参差不齐，强调需要为管理层提供相关的 IS 数据和见解。遗憾的是，这些能力之间存在衡量效率低下的问题。

为了持续促进 DevOps 的采用，Design Science Research (DSR) 使用两个多方面的文献综述和半结构化访谈来得出关键的 DevOps 指标和能力。通过与从业者和专家进行 31 次访谈，得出基于结果的能力评估矩阵，以促进 DevOps 的实施和采用，从而定义、分类和验证了 37 种 DevOps 能力和 24 个指标。赋予团队权力和组织文化的影响最大。