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  • Correction to: How and why organisations use social media: five use types and their relation to absorptive capacity
    J. Inf. Technol. (IF 4.535) Pub Date : 2018-10-12
    Daniel Schlagwein, Monica Hu

    In Table 2 of the originally published article, the third social media use type “Collaboration” and the first line of this table section in the second to fourth columns are missing. Please find the correct table as follows.

    更新日期:2018-10-12
  • Representation and mediation in digitalized work: evidence from maintenance of mining machinery
    J. Inf. Technol. (IF 4.535) Pub Date : 2018-01-04
    Katrin Jonsson, Lars Mathiassen, Jonny Holmström

    The increased digitalization of work results in practices that are increasingly networked and knowledge-based. As such, we need to continuously inquire how digital technology leads to changes in work and not be content knowing that it leads to change. This paper contributes to advancing such knowledge through an analysis of digitalized condition-based maintenance of machinery in a Swedish iron ore mine. Drawing on the distinction between digital representation and digital meditation figurations of human and material agency, we analyze how the distributed network of workers used a diverse portfolio of digital technologies to make complex knowledge-based decisions on when and how to maintain the mining machinery. We combine these empirical insights with extant literature to advance a new theoretical perspective on how key characteristics of digital technologies are implicated in networked, knowledge-based work practices.

    更新日期:2018-10-04
  • Exploring the effect of familiarity and advisory services on innovation outcomes in outsourcing settings
    J. Inf. Technol. (IF 4.535) Pub Date : 2018-02-27
    Ilan Oshri, Daria Arkhipova, Giovanni Vaia

    Innovation through outsourcing can be hindered as a result of opportunistic behaviour. As a remedy, the extant literature encourages firms to enhance familiarity between the parties and/or consider using advisory services. In this paper, we seek to examine the effect of knowledge familiarity (client–supplier and supplier–client) and relational familiarity on innovation outcomes. Further, we also examine whether the presence of advisors improves innovation outcomes. Our results suggest that a higher degree of relational familiarity and client–supplier knowledge familiarity are associated with better innovation outcomes. We also reveal that client–supplier knowledge familiarity mediates the effect of supplier–client knowledge familiarity on innovation outcomes. We did not find support for the direct effect of advisors on innovation outcomes. Instead, the presence of advisors moderates the effect of supplier–client and relational familiarity on innovation outcomes. We consider the implications for the IS outsourcing literature and practice.

    更新日期:2018-10-04
  • Digital innovation and institutional entrepreneurship: Chief Digital Officer perspectives of their emerging role
    J. Inf. Technol. (IF 4.535) Pub Date : 2018-05-03
    Sanja Tumbas, Nicholas Berente, Jan vom Brocke

    In this study, we explore the role of Chief Digital Officer (CDO) through the perspectives of CDOs in thirty-five organizations. In enacting their emerging role, CDOs must navigate the existing institutionalized context of established information technology (IT) roles and respective jurisdictional claims. We find that CDOs intentionally draw on the term “digital” to distance themselves from existing executive roles in order to gain legitimacy. CDOs as institutional entrepreneurs take a focal role in both: (1) articulating and developing the emerging “digital” logic of action and (2) enacting this digital logic through strategies such as grafting, bridging, and decoupling to navigate tensions between the existing and emerging approaches to innovation with digital technologies.

    更新日期:2018-10-04
  • Social control in information systems development: a negotiated order perspective
    J. Inf. Technol. (IF 4.535) Pub Date : 2017-10-23
    Cecil Eng Huang Chua, Michael D. Myers

    Control is vital for IS projects to be delivered on time and within budget. Control theory helps us better understand and explain control in information systems operations and development. However, simplistic notions about control do not correspond to how control actually works. We believe that a social perspective that sees controls as negotiated orders, and not just things imposed by controllers on controlees, better explains control of IS projects and operations. Through an interpretive case study of client–vendor control in the IS department of a large agricultural distributor, we show that: (1) control enactment involves the controller’s consideration of the social and organizational context as well as the controller’s intention. (2) Control enactment involves a socially constructed meaning and unintended consequences. (3) The control enactment also involves controlee intent either because of negotiation with the controller, or indirectly by way of alternative structures. Finally, (4) the control itself influences the controller and controlee in unanticipated ways. Seeing control as the result of negotiated orders between controllers and controlees contributes to control theory by suggesting that, in practice, negotiation, shaping and re-appropriation are necessary for successful control enactment.

    更新日期:2018-10-04
  • Process is king: Evaluating the performance of technology-mediated learning in vocational software training
    J. Inf. Technol. (IF 4.535) Pub Date : 2017-06-26
    Matthias Söllner, Philipp Bitzer, Andreas Janson, Jan Marco Leimeister

    Technology-mediated learning (TML) is a major trend in education, since it allows to integrate the strengths of traditional- and IT-based learning activities. However, TML providers still struggle in identifying areas for improvement in their TML offerings. One reason for their struggles is inconsistencies in the literature regarding drivers of TML performance. Prior research suggests that these inconsistencies in TML literature might stem from neglecting the importance of considering the process perspective in addition to the input and outcome perspectives. This gap needs to be addressed to better understand the different drivers of the performance of TML scenarios. Filling this gap would further support TML providers with more precise guidance on how to (re-)design their offerings toward their customers’ needs. To achieve our goal, we combine qualitative and quantitative methods to develop and evaluate a holistic model for assessing TML performance. In particular, we consolidate the body of literature, followed by a focus group workshop and a Q-sorting exercise with TML practitioners, and an empirical pre-study to develop and initially test our research model. Afterward, we collect data from 161 participants of TML vocational software trainings and evaluate our holistic model for assessing TML performance. The results provide empirical evidence for the importance of the TML process quality dimension as suggested in prior literature and highlighted by our TML practitioners. Our main theoretical as well as practical contribution is a holistic model that provides comprehensive insights into which constructs and facets shape the performance of TML in vocational software trainings.

    更新日期:2018-10-04
  • The digital platform: a research agenda
    J. Inf. Technol. (IF 4.535) Pub Date : 2017-04-11
    Mark de Reuver, Carsten Sørensen, Rahul C. Basole

    As digital platforms are transforming almost every industry today, they are slowly finding their way into the mainstream information systems (ISs) literature. Digital platforms are a challenging research object because of their distributed nature and intertwinement with institutions, markets and technologies. New research challenges arise as a result of the exponentially growing scale of platform innovation, the increasing complexity of platform architectures and the spread of digital platforms to many different industries. This paper develops a research agenda for digital platforms research in IS. We recommend researchers seek to (1) advance conceptual clarity by providing clear definitions that specify the unit of analysis, degree of digitality and the sociotechnical nature of digital platforms; (2) define the proper scoping of digital platform concepts by studying platforms on different architectural levels and in different industry settings; and (3) advance methodological rigour by employing embedded case studies, longitudinal studies, design research, data-driven modelling and visualisation techniques. Considering current developments in the business domain, we suggest six questions for further research: (1) Are platforms here to stay? (2) How should platforms be designed? (3) How do digital platforms transform industries? (4) How can data-driven approaches inform digital platforms research? (5) How should researchers develop theory for digital platforms? and (6) How do digital platforms affect everyday life?

    更新日期:2018-10-04
  • How do requirements evolve over time? A case study investigating the role of context and experiences in the evolution of enterprise software requirements
    J. Inf. Technol. (IF 4.535) Pub Date : 2016-06-28
    Stephan Schneider, Jan Wollersheim, Helmut Krcmar, Ali Sunyaev

    In recent years, organizations have increasingly sourced cloud-based enterprise software (ES). Although comprehensively capturing organizations’ requirements considerably affects the success of an ES sourcing project, little is known about how requirements evolve beyond the implementation. We conduct a longitudinal, exploratory single-case study of the life cycle of cloud-based ES in a medium-sized organization. Over 5 years, we trace the evolution of requirements throughout the ES life cycle, beginning with the initial adoption decision and ending with considerations to retire the ES. We develop a process theory that explains how requirements evolve beyond ES implementation and throughout its life cycle. We isolate nine mechanisms that explain how contextual factors and experiences are intertwined and shape the evolution of requirements. We then develop seven propositions that explain how sourcing cloud-based ES alters the mechanisms that shape the evolution of requirements. Our findings emphasize that the evolution of requirements for cloud-based ES follows similar mechanisms to that of the requirements for on-premises ES but changes how particular mechanisms manifest. Sourcing cloud-based ES changes the influence of business divisions in acquisition and configuration activities, the role of upgrade and customization procedures, and the influence of the ES’ ecosystem.

    更新日期:2018-10-04
  • What is information? Toward a theory of information as objective and veridical
    J. Inf. Technol. (IF 4.535) Pub Date : 2017-05-24
    John Mingers, Craig Standing

    Information systems are a strong and ever-growing discipline of enormous relevance to today’s informated world, and yet, as recent reviews have shown, there is still not an agreed and explicit conceptualization or definition of information. After an evaluative review of a range of theories of information, this paper develops and defends a particular theory, one that sees information as both objective and veridical. By objective, we mean that the information carried by signs and messages exists independently of its receivers or observers. The information carried by a sign exists even if the sign is not actually observed. By veridical, we mean that information must be true or correct in order to be information – information is truth-constituted. False information is not information, but misinformation or disinformation. The paper develops this theory and then discusses four contentious issues – information as objective rather than subjective; information as true or correct; information and knowledge; and information and the ambiguity of meaning. It concludes with a discussion of the practical implications of the theory.

    更新日期:2018-10-04
  • Institutional ontology for conceptual modeling
    J. Inf. Technol. (IF 4.535) Pub Date : 2018-02-27
    Owen Eriksson, Paul Johannesson, Maria Bergholtz

    Conceptual models are intended to capture knowledge about the world. Hence, the design of conceptual models could be informed by theories about what entities exist in the world and how they are constituted. Further, a common assumption within the field of conceptual modeling is that conceptual models and information systems describe entities in the real world, outside the systems. An alternative view is provided by an ontological commitment that recognizes that the institutional world is constructed through language use and the creation of institutional facts. Such an ontological commitment implies that there is an institutional reality, which, to a great extent, is constructed using information infrastructures. Accordingly, conceptual models have not only a descriptive role but also a prescriptive one, meaning that modelers set up a framework of rules that restrict and enable people to construct institutional reality using information infrastructures. Understanding the prescriptive role of conceptual models may revive the area of conceptual modeling in the information systems research community. Reviving conceptual modeling through institutional modeling is motivated by the effect that implemented conceptual models have on information infrastructures and institutions. The purpose of this article is to propose an institutional ontology that can support the design of information infrastructures. The ontology is theoretically informed by institutional theory and a communicative perspective on information systems design, as well as being empirically based on several case studies. It is illustrated using a case study in the welfare sector. A number of guidelines for modeling institutional reality are also proposed.

    更新日期:2018-10-04
  • Understanding knowledge re-integration in backsourcing
    J. Inf. Technol. (IF 4.535) Pub Date : 2017-01-16
    Kayode Ejodame, Ilan Oshri

    Backsourcing is the process where a client firm brings previously outsourced services from a supplier back in-house. Traditionally, the existing literature on backsourcing has focused on how firms reach the decision to bring back previously outsourced services. In this paper, we move beyond focusing on IT backsourcing decision to explore the process of backsourcing from a knowledge perspective. The predominant view in the relevant literature argues that the re-acquisition of knowledge by a client firm during backsourcing takes place similarly to knowledge acquisition by a supplier in a typical outsourcing process. In this paper, we argue that knowledge re-integration in backsourcing occurs differently from outsourcing projects mainly because of the existence of knowledge asymmetries between the client and the supplier. By examining seven backsourcing events, we reveal that knowledge transfer and re-integration in backsourcing emerges as a coordinative activity, complementing knowledge transfer mechanisms reported in the IS outsourcing literature.

    更新日期:2018-10-04
  • Governance configurations for inter-organizational coordination: A study of public safety networks
    J. Inf. Technol. (IF 4.535) Pub Date : 2018-05-18
    Jane Fedorowicz, Steve Sawyer, Arthur Tomasino

    We focus on networked arrangements of digital resources that are shared among otherwise independent units to advance conceptual and empirical insights about their governance. We are motivated by the simple observation that, increasingly, independent organizations are engaging in shared activities, often relying on purpose-built digital infrastructures to support this move to inter-dependence. To advance current conceptualizations of networked governance, we draw on data from 42 public safety networks and use fuzzy-set qualitative comparative analysis. We do so because fsQCA allows us to account for the realities of inter-dependence among the concepts and variables we consider and to illuminate the multiple viable governance patterns that are possible. The results show the importance of network-level governance competencies to manage stakeholders and information infrastructure to achieve high effectiveness of PSN. Analysis makes clear that there exist five configurations of PSN governance practices that enable high levels of network governance effectiveness. Common to all these configurations are the network-level competence in managing both stakeholders and the digital infrastructure, suggesting these are necessary (but not sufficient) network-level governance competencies. Building from the analysis, we advance the role of specific network-level governance competencies, and the current conceptualization of network governance more broadly.

    更新日期:2018-10-04
  • Mapping the values of IoT
    J. Inf. Technol. (IF 4.535) Pub Date : 2018-03-26
    Razvan Nicolescu, Michael Huth, Petar Radanliev, David De Roure

    We investigate the emerging meanings of “value” associated with the Internet of Things. Given the current political economy, we argue that the multiple meanings of “value” cannot be reduced to a single domain or discipline, but rather they are invariably articulated at the juxtaposition of three domains: social, economic, and technical. We analyse each of these domains and present domain challenges and cross-domain implications – drawing from an interdisciplinary literature review and gap analysis across sources from academia, business, and governments. We propose a functional model that aggregates these findings into a value-driven logic of the emerging global political economy enabled by digital technology in general and IoT in particular. These conceptual contributions highlight the critical need for an interdisciplinary understanding of the meaning of “value”, so that IoT services and products will create and sustain such concurrent meanings during their entire lifecycle, from design to consumption and retirement or recycling.

    更新日期:2018-10-04
  • Beauty-contests in the age of financialization: information activism and retail investor behavior
    J. Inf. Technol. (IF 4.535) Pub Date : 2016-12-19
    Laura Rickett, Pratim Datta

    Keynes (The General Theory of Employment, Interest and Money, Harcourt Brace and Co., New York, 1936) had rightfully argued that picking stocks is akin to a beauty contest. The chances of winning are amplified if one’s choice matches the likelihood of the panel’s choice. In this era of financialization, where profit-making has shifted to speculative sways rather than fundamental trade and commodity production measures (Krippner, Socio-Econ Rev 3(2):173–208, 2005), similar beauty contests have become even more acute. Online, real-time media channels along with pervasive investments applications have ushered in unprecedented online financial information and retail investor interest, ranging from dealing in penny stocks to sentiment-based trading. More than information sources, similar investment sites compete to recommend investment directions and strategies, not driven by strict fundamentals used by “arbitrageurs” or rational speculators but on pseudo-signals proffered by various information investment channels with varying degrees of credibility. This behavior, referred to herein as information activism, concomitantly adds a sociopsychological dimension to the concept of financialization (Lagoarde-Segot, Int Rev Financial Anal 2016) – wherein technology-driven information reach and range contribute to financial dominance of financial actors and practices. Using information activism as a lens, this research empirically evidences the extent to which information activism affects retail investor behavior under various market conditions. This study examines the differential effects of two primary, albeit reputable, sources of information activism: an investment news channel (CNBC – Mad Money) and an online financial blog (SeekingAlpha), and the effect on investor behavior during the 2008 financial crisis. In identifying the specific downstream effects of information activism on capital markets and investor behavior, factors related to investor behavior, such as trading volume and price reaction, are analyzed surrounding information activism events. Results indicate that retail investors appear to rely on online information activists during uncertain economic conditions. Findings denote that abnormal returns are associated with information activism during uncertain economic conditions and for buy recommendations when information asymmetry is high. Abnormal trading volume is also associated with information activism during economic uncertainty and with buy recommendations when information asymmetry is high particularly for stocks exchanges where unsophisticated investors tend to trade more heavily.

    更新日期:2018-10-04
  • An essay on financial information in the era of computerization
    J. Inf. Technol. (IF 4.535) Pub Date : 2017-04-28
    Christophe Schinckus

    This article deals with the increasing computerization of the financial markets and the consequences of such process on our ability to collect information about financial prices. The concept of information is at the heart of financial economics simply because this notion is a precondition for all investments. Since financial prices characterize an agreement on a transaction between two counterparties, they understandably became a key informational indicator for decision. This article will analyse the increasing computerization of financial sphere by discussing the recent emergence of what is called a “flash crash” and its impact on the traditional ways of collecting information in finance (technical analysis, fundamental analysis and statistical approach). I argue that the growing computerization of financial markets generated a “hyper-reality” in which financial prices do not refer to “something” anymore implying a revision of our usual way of defining/using the notion of information.

    更新日期:2018-10-04
  • More than just noise? Examining the information content of stock microblogs on financial markets
    J. Inf. Technol. (IF 4.535) Pub Date : 2017-03-07
    Ting Li, Jan van Dalen, Pieter Jan van Rees

    Scholars and practitioners alike increasingly recognize the importance of stock microblogs as they capture the market discussion and have predictive value for financial markets. This paper examines the extent to which stock microblog messages are related to financial market indicators and the mechanism leading to efficient aggregation of information. In particular, this paper investigates the information content of stock microblogs with respect to individual stocks and explores the effects of social influences on an interday and intraday basis. We collected more than 1.2 million stock-related messages (i.e., tweets) related to S&P 100 companies over a period of 7 months. Using methods from computational linguistics, we went through an elaborate process of message feature reduction, spam detection, language detection, and slang removal, which has led to an increase in classification accuracy for sentiment analysis. We analyzed the data on both a daily and a 15-min basis and found that the sentiment of messages is positively affected with contemporaneous daily abnormal stock returns and that message volume predicts 15-min follow-up returns, trading volume, and volatility. Disagreement in microblog messages positively influences stock features, both in interday and intraday analysis. Notably, if we give a greater share of voice to microblog messages depending on the social influence of microbloggers, this amplifies the relationship between bullishness and abnormal returns, market volume, and volatility. Following knowledgeable investors advice results in more power in explaining changes in market features. This offers an explanation for the efficient aggregation of information on microblogging platforms. Furthermore, we simulated a set of trading strategies using microblog features and the results suggest that it is possible to exploit market inefficiencies even when transaction costs are included. To our knowledge, this is the first study to comprehensively examine the association between the information content of stock microblogs and intraday stock market features. The insights from the study permit scholars and professionals to reliably identify stock microblog features, which may serve as valuable proxies for market sentiment and permit individual investors to make better investment decisions.

    更新日期:2018-10-04
  • Three different ways to skin a cat: financialization in the emergence of national e-ID solutions
    J. Inf. Technol. (IF 4.535) Pub Date : 2017-04-24
    Ben Eaton, Jonas Hedman, Rony Medaglia

    The growing phenomenon of financialization influences an array of societal dimensions that go beyond the economic realm, to include public policy-making and information technology (IT). This study presents a cross-country analysis of the emergence of national electronic identification (e-ID) solutions as the result of interaction between the financial and the public sector in Denmark, Norway, and Sweden. Drawing on on-line sources, documents, and interviews with key actors in the three cases, we adopt a cross-disciplinary perspective by applying the lens of collective action theory to identify the role of interests, resources, and governance in the emergence of national e-ID solutions. Findings show that different governance solutions can emerge as the result of the convergence of interests and of interdependency of resources between the actors over time. We contribute to research on financialization and IT by proposing a dialectic process model and identifying five mechanisms that drive the process forward.

    更新日期:2018-10-04
  • Effects of transparency: analyzing social biases on trader performance in social trading
    J. Inf. Technol. (IF 4.535) Pub Date : 2016-12-20
    Florian Glaser, Marten Risius

    Social Trading platforms combine the trading functionalities of classical online broker services with the communication and interaction features of social networks. Next to following other users’ profiles, a main characteristic of social trading platforms is the possibility to follow other users by automatically copying their trades. By being a technologically based financial intermediary that enables individual profit maximization, social trading platforms constitute a contemporary example of financialization. Our empirical analysis of the behavior of traders on a social trading platform provides new insights on financialization related questions regarding the influence of transparency and interaction in delegated investment environments. The disposition effect is a well-studied behavioral bias of investors and traders. Human investors tend to realize returns of their winning positions too early and let unfavorable positions accumulate losses for too long. We find that on social trading platforms the traders’ sensitivity to the disposition effect is influenced by the amount of attention they receive from their followers who invested capital into the traders’ strategy. These novel insights propose a link between principal-agent theory and the disposition effect induced by transparency mechanisms. We extend the literature on trader-investor interaction channels in social trading networks. The results obtained in a social network environment are of high relevance for regulators who have a strong focus on customer protection and financial services regulation. They also provide guidelines for platform designers, traders, investors and social trading platform operators.

    更新日期:2018-10-04
  • A review of information system integration in mergers and acquisitions
    J. Inf. Technol. (IF 4.535) Pub Date : 2018-02-27
    Stefan Henningsson, Philip W. Yetton, Peter J. Wynne

    For three decades, research has investigated the role of information systems integration (ISI) in mergers and acquisitions (M&As). This research has improved our understanding of the M&A IS challenges and their solutions. However, consolidation and integration across the research is limited. To redress this omission, we review 70 articles published between 1989 and 2016. To do this, we adopt and extend the methodology developed by Lacity and her colleagues to review the empirical evidence in a fragmented IT literature. We code 53 dependent variables and 195 independent variables to identify the robust relationships among them and to model how ISI decisions, including the choice of IS integration methods, partially mediate the effects of the independent variables on ISI outcomes. Examining the relationships in this model, we identify five quasi-independent thematic domains on which we draw to develop an agenda for future research. Our contribution is the aggregation, organization and structuring of the empirical findings in the M&A ISI literature as a basis on which to develop a cumulative knowledge process.

    更新日期:2018-10-04
Some contents have been Reproduced with permission of the American Chemical Society.
Some contents have been Reproduced by permission of The Royal Society of Chemistry.
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